Customer evaluating method and device

Abstract

The invention provides a customer evaluating method and device. The customer evaluating method comprises the steps that personal information of a customer is acquired, wherein the personal information comprises identity data, health data, health security data and health activity data; according to a customer evaluating model, the identity data is analyzed to obtain a data integrity score of the customer, the health data is analyzed to obtain a health score of the customer, the health security data is analyzed to obtain a health security score of the customer, and the health activity data is analyzed to obtain a health activity score of the customer; the customer is evaluated on the basis of the data integrity score, the health score, the health security score and the health activity score. According to the customer evaluating method, the customer service feel can be promoted, and the reliability and accuracy of the health risk resisting ability of the customer can be improved.

Description

technical field [0001] The invention relates to the technical field of data management, in particular to a method and device for customer evaluation. Background technique [0002] Life insurance is one of the main forms for workers to obtain material guarantees under special circumstances. Life insurance takes people's life and body as the subject of insurance. When old people lose the ability to work, according to the agreement in the insurance contract, the insurer pays insurance money to the insured or beneficiary to solve the economic difficulties caused by illness, disability, old age and death. There are many types of life insurance products, which can be divided into voluntary insurance and compulsory insurance according to the form of insurance, and can be divided into life insurance, personal accident insurance, health insurance, etc. according to the scope of protection. [0003] At present, insurance companies need to evaluate customers in the process of contacti...

AI Technical Summary

Problems solved by technology

[0004] However, based on the customer's physical health status, it is only possible to predict the change in the customer's physical fitness or the risk of illness in a relatively short period of time in the future, which cannot be used as a longer-term evaluation reference. Therefore, only based on the customer's physical health As a customer evaluation result, it will affect the comprehensiveness of the customer evaluation results, and then affect the accuracy of the judgment of the customer's ability to resist health risks

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