Organizational structure regulation method and system

A technology for organizational structure and system adjustment, applied in the field of communication, can solve problems such as long update cycle of organizational structure, affecting user experience, and long service shutdown time, so as to reduce the risk of updating organizational structure, guarantee user experience, and improve efficiency Effect

Active Publication Date: 2017-03-08
TENCENT TECH (BEIJING) CO LTD
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Problems solved by technology

[0003] As a customer relationship management system that only supports a single organizational structure, it needs to quickly support the latest changes in the organizational structure of the sales line. The existing customer relationship management system takes a long time to update the organizational structure of the sales line, and it is difficult to maintain existing business data without affecting

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  • Organizational structure regulation method and system
  • Organizational structure regulation method and system
  • Organizational structure regulation method and system

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[0045] The present invention will be further described in detail below in conjunction with the drawings and embodiments. It should be understood that the specific embodiments described herein are only used to explain the present invention, but not to limit the present invention.

[0046] At present, the customer relationship management system generally uses Microsoft's DynamicCRM software suite, which is a closed source system. Due to closed source restrictions, the background data flow triggered by the user's operation of the customer relationship management system is not transparent. Only manual operation can be used to gradually set up the software suite to adjust the organization structure of the group.

[0047] See figure 1 with figure 2 An example of adjusting the organizational structure of a group is shown, which can be used to adjust the organizational structure of the sales line. When the operator adjusts the organizational structure of a group in the customer relationsh...

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Abstract

The invention discloses an organizational structure regulation method and system. The method comprises the following steps of: obtaining update data corresponding to an organizational structure, executing a data conversion operation for the obtained update data of the organizational structure to obtain configuration information which supports to be applied to a background database, wherein the background database is a background database of a customer relationship management system; triggering the customer relationship management system to stop service, and regulating the organizational structure in the background database on the basis of the configuration information; and after the organizational structure in the background database finishes being updated, triggering the customer relationship management system to start the service. When the method is adopted, the organizational structure in the background database can be synchronously updated on a premise that the implementation of existing business data is not affected.

Description

technical field [0001] The present invention relates to communication technology, in particular to a method and system for adjusting organizational structure. Background technique [0002] Driven by the current goal of high performance growth, the sales line must make its own organizational structure most suitable for the distribution of customers in the current market in order to respond quickly to market changes. Therefore, the organizational structure of the sales line itself needs to be adjusted regularly and quickly to keep up with market trends. In this case, in order to support the development of the sales line business, the customer relationship management (CRM, Customer Relationship Management) system of the advertising platform is facing new challenges: [0003] As a customer relationship management system that only supports a single organizational structure, it needs to quickly support the latest changes in the organizational structure of the sales line. The exist...

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Application Information

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IPC IPC(8): G06F17/30
CPCG06F16/23
Inventor 马晓伟
Owner TENCENT TECH (BEIJING) CO LTD
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