Automation operation method through combination of actual operation and post system

A post, operation and maintenance technology, applied in the field of IT operation and maintenance, can solve the problems of increased operation and maintenance costs, cumbersome operation and maintenance, inefficient labor of administrators, etc., to achieve the effect of reducing operation and maintenance work costs and improving operation and maintenance safety.

Inactive Publication Date: 2017-03-22
杭州优云软件有限公司 +1
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Problems solved by technology

These problems mainly focus on, firstly, the cost of operation and maintenance remains high, the number of equipment increases sharply, and a large number of tedious and repetitive tasks in operation and maintenance cause a lot of inefficient labor for administrators, and the cost of operation and maintenance continues to increase; secondly, operation and maintenance personnel The op

Method used

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  • Automation operation method through combination of actual operation and post system
  • Automation operation method through combination of actual operation and post system
  • Automation operation method through combination of actual operation and post system

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Embodiment Construction

[0019] The present invention will be described in detail below in conjunction with accompanying drawing and implementation example:

[0020] Such as figure 1 As shown, the automatic operation and maintenance model combined with the operation and post system in the present invention involves a total of 6 objects, including operation and maintenance posts, operation and maintenance fields, operation and maintenance tasks, management objects, operations (libraries), and SOP operations.

[0021] The present invention realizes steps as follows:

[0022] S1. According to the operation and maintenance needs of the enterprise, the operation and maintenance positions are divided into different positions such as zero-line posts, first-line posts, second-line posts, and third-line posts according to the operation and maintenance service process, such as image 3 shown;

[0023] S2. Clarify the job responsibilities and work content of different operation and maintenance positions. For e...

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Abstract

The present invention relates to an automation operation method through combination of an actual operation and a post system. The method comprises: operation and maintenance staffs of a data center are divided into different operation and maintenance posts, and the job responsibility and the job content of each post are cleared; according to the managed objects in the data center, the object operation implementation is written in the code and script mode to form an operation library; an operation field is divided, and operation and maintenance tasks in different operation and maintenance fields are combs; and finally, the three factors are associated, operation in the operation library is configured to assemble an SOP work in the flow arrangement mode to associate with the operation and maintenance tasks, and the operation and maintenance tasks are distributed to concrete operation and maintenance posts according to the job responsibility and the job content of operation and maintenance posts. The automation operation method through combination of the actual operation and the post system can effectively solve the problems of the operation and maintenance workload in the current IT operation and maintenance field, insufficient operation and maintenance staffs, high operation and maintenance cost and many artificial faults.

Description

technical field [0001] The present invention relates to the field of IT operation and maintenance, and mainly relates to an automatic operation and maintenance method combining actual operation with post system. Background technique [0002] In recent years, various businesses of enterprises rely more and more on IT business, which makes the scale and variety of data center IT infrastructure continue to expand. Many enterprises and institutions are facing the complexity, cost, Severe challenges in integration, security, management, etc. These problems mainly focus on, firstly, the cost of operation and maintenance remains high, the number of equipment increases sharply, and a large number of tedious and repetitive tasks in operation and maintenance cause a lot of inefficient labor for administrators, and the cost of operation and maintenance continues to increase; secondly, operation and maintenance personnel The operation and maintenance knowledge is scattered, lack of cen...

Claims

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Application Information

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IPC IPC(8): H04L12/24
Inventor 庞辉富赵建飞蒋君伟徐育毅
Owner 杭州优云软件有限公司
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