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Automatic monitoring method and system for financial transaction quality

An automatic monitoring system and financial transaction technology, applied in finance, data processing applications, instruments, etc., can solve problems such as buried operation and maintenance work, failure to form diagnosis, early warning, notification functions, hidden dangers, etc., to ensure safety and accuracy sexual effect

Inactive Publication Date: 2017-05-24
CHINA UNIONPAY
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

The monitoring software provided by NAC equipment manufacturers can only display the current operating status values ​​of each PRI line in a list, and cannot form effective diagnosis, early warning, and notification functions. Maintenance work has buried hidden dangers

Method used

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  • Automatic monitoring method and system for financial transaction quality
  • Automatic monitoring method and system for financial transaction quality
  • Automatic monitoring method and system for financial transaction quality

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Embodiment Construction

[0023] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of the present invention.

[0024] Embodiments of the present invention provide an automatic monitoring method and system for financial transaction quality. The present invention will be described in detail below in conjunction with the accompanying drawings.

[0025] An embodiment of the present invention provides an automatic monitoring method for financial transaction quality, such as figure 1 As shown, the automatic monitoring method of the financial transaction quality mainly includes t...

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Abstract

The invention provides an automatic monitoring method and an automatic monitoring system for financial transaction quality. The automatic monitoring method comprises the steps of acquiring a successful incoming call volume corresponding to an identification number, a total incoming call volume and a utilization rate peak per hour according to different identification numbers; calculating a one-off call completion ratio according to the successful incoming call volume and the total incoming call volume; determining whether a warning prompt is carried out according to the one-off call completion ratio and a first threshold value; and / or determining whether the warning prompt is carried out according to the utilization rate peak per hour and a second threshold value. Through implementation of the automatic monitoring method and the automatic monitoring system for the financial transaction quality, operating status data of financial transaction equipment can be automatically collected, an effective quantizable index is formed, warming is automatically carried out when the index reaches or exceeds the threshold value or a base line, therefore, the financial transaction quality is effectively diagnosed and warned and the safety and accuracy in a financial transaction process are guaranteed.

Description

technical field [0001] The present invention relates to network monitoring technology, in particular to an automatic monitoring method and system for financial transaction quality. Background technique [0002] At this stage, financial sales terminal (Point Of Sale, POS) transactions mainly use telephone dial-up to send transaction messages, and acquiring institutions often use network controller (NAC) dial-up to undertake such business, and use NAC equipment to transfer traditional Voice signaling is converted to TCP / IP protocol and sent to the acquiring core host for message processing. The monitoring software provided by NAC equipment manufacturers can only display the current operating status values ​​of each PRI line in a list, and cannot form effective diagnosis, early warning, and notification functions. This brings great difficulties to the monitoring of financial POS transactions. Hidden dangers have been laid in the maintenance work. Contents of the invention ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/06G06Q40/04
CPCG06Q10/06393G06Q40/04
Inventor 郝建明张瑞涛蒋超
Owner CHINA UNIONPAY
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