Unified Service Platform for Civil Aviation and Flight Delay
A service platform and technology of civil aviation, which is applied in the field of unified service platform of civil aviation and aviation, can solve the problems that cannot fundamentally solve the actual needs of customers, achieve the effect of reducing dissatisfaction, improving the degree of socialization, and solving social conflicts
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Embodiment 1
[0042] Such as figure 1 As shown, the unified service platform for civil aviation and aviation includes five parts: user center 100 , service center 110 , airport workstation 120 , client 130 and service provider 140 .
[0043] The functions of the user center 100 are as follows:
[0044] 1. Record the user's personal information, including: name, gender, ID number, fingerprint, face, personal preferences, special requirements, etc.
[0045] 2. When the flight delay service is over, provide the flight delay service questionnaire to the customer.
[0046] 3. Record all information submitted by passengers through the client terminal 130 .
[0047] The functions of the service center 110 are as follows:
[0048] 1. Receive flight information issued by air traffic control departments, airports and airlines.
[0049] 2. Push the flight delay information to the airport workstation 120 , the client terminal 130 and the service provider 140 .
[0050] 3. Determine the flight dela...
Embodiment 2
[0058] Such as figure 1 , figure 2 As shown, when the service center 110 obtains the flight delay information from the air traffic control department, the airport or the airline company, step 200 is executed to push the flight delay information to the passenger through the client 120 . Execute step 210, according to the flight delay information and passenger personal information recorded in the user center 100 (name, gender, age, preferences, special requirements, living habits, etc.) Airport Workstation 120. Execute step 220, the service center 110 pushes service demand information (dining, car, accommodation or other special requirements) to the service provider 140 (hotel, hotel, restaurant, temporary rest place, taxi, etc.), and the service provider 140 (hotel , hotels, restaurants, temporary rest places, taxis, etc.) According to the service demand information, it is determined that the customer's needs can be met. When the service provider 140 confirms that the custo...
Embodiment 3
[0060] Such as figure 1 , Figure 2a As shown, when the service center 110 obtains the flight delay information from the air traffic control department, the airport or the airline company, step 300 is executed to push the flight delay information to passengers through the client terminal 120 . Step 310 is executed, when the flight delay time is relatively short, the service center 110 determines to implement a short-term flight delay service plan, and arranges rest, meals and other services for passengers in the airport. Passengers send a short-term flight delay service plan through the client terminal 130 to guide the customer to the airport workstation 120 in the airport. Execute step 320, the service center 100 sends short-term flight delay service demand information (including short-term rest, meals, Internet and other short-term services) to the service provider 140 in the airport, and the service provider 140 in the airport according to its own situation and the short-...
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