Remote adjuvant operation and maintenance method of computer network equipment

Abstract

The invention discloses a remote adjuvant operation and maintenance method of computer network equipment. The remote adjuvant operation and maintenance method of the computer network equipment comprises the following steps of 1, connection among systems; 2, detection of a remote processor; 3, detection of the network equipment by an individual network user; 4, remote maintenance. According to the method, by means of cooperation of double detection of network equipment state detection by software in the remote processor and detection by the individual network user, false negatives of network equipment problems can be reduced to the utmost extent; meanwhile, the remote processor conducts push notification in advance when conducting maintenance on the network equipment, and inconvenience brought to the individual network user can be reduced to the utmost extent.

Description

technical field [0001] The invention relates to the technical field of network equipment maintenance, in particular to a method for remotely assisting operation and maintenance of computer network equipment. Background technique [0002] Network devices and components are physical entities connected to a network. There are many types of network devices and they are increasing day by day. Basic network devices are: computers (whether they be PCs or servers), hubs, switches, bridges, routers, gateways, network interface cards (NICs), wireless access points (WAPs), printers and modems, fiber optic transceivers , optical cable, etc. Individual users need to regularly maintain network equipment when using it, and at the same time need to solve some problems in a timely manner, but often individual users do not have a high understanding of professional knowledge, and cannot effectively solve some problems when they encounter them. This needs to be maintained and solved through ...

AI Technical Summary

Problems solved by technology

Individual users need to regularly maintain network equipment when using it, and at the same time need to solve some problems in a timely manner, but often individual users do not have a high understanding of professional knowledge, and cannot effectively solve some problems when they encounter them. This needs to be maintained and solved through remote control, but often remote control is prone to misjudgment of network equipment problems, resulting in some problems that cannot be solved in time. These are problems that we need to solve