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Service management method, device and system

A business management and business technology, applied in closed-circuit television systems, data processing applications, instruments, etc., can solve the problems of catering health, low safety, consumers unable to know whether the kitchen environmental sanitation handler meets the sanitation standards, etc. Achieving transparency and improving health

Inactive Publication Date: 2018-03-20
宋 文渊
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] However, the kitchen is an opaque place in the food delivery industry. During the food processing process, consumers cannot know the sanitation of the kitchen and whether the processor meets the hygienic standards, which makes the processed food less healthy and safe.

Method used

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  • Service management method, device and system
  • Service management method, device and system

Examples

Experimental program
Comparison scheme
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Embodiment 1

[0054] figure 1 It is a flowchart of Embodiment 1 of the business management method of the present invention. The business management method of the embodiment of the present invention can be applied to the field of food delivery, such as figure 1 As shown, the method may specifically include the following steps:

[0055] 100. If a customer's service order is received, acquire the first video information of the first console corresponding to the service order.

[0056] For example, in the embodiment of the present invention, in order to enable consumers to understand the processing process of catering in their own business orders, the provider of the catering industry can set up one or more operating tables according to actual needs for their own kitchens, and set up corresponding The video acquisition device collects the video information of each console. It can be understood that the operating table in this embodiment can be an operating area for catering processing, such a...

Embodiment 2

[0068] figure 2 It is a flow chart of Embodiment 2 of the business management method of the present invention, such as figure 2 As shown, the service management method of the embodiment of the present invention is in figure 1 On the basis of the illustrated embodiments, the technical solutions of the present invention are further described in more detail.

[0069] like figure 2 As shown, the service management method in the embodiment of the present invention may specifically include the following steps:

[0070] 200. Detect whether the business order sent by the consumer client is received, if yes, perform step 201, if not, end.

[0071] The server can detect in real time whether the business order sent by the consumer client is received, and if the business order sent by the consumer client is received, execute step 201, otherwise, end.

[0072] 201. Obtain the job status of the operation console to be allocated corresponding to the business order.

[0073] In a spec...

Embodiment 3

[0094] image 3 It is a flow chart of Embodiment 3 of the business management method of the present invention, such as image 3 As shown, the service management method of the embodiment of the present invention is in figure 1 On the basis of the illustrated embodiments, the technical solutions of the present invention are further described in more detail.

[0095] like image 3 As shown, the service management method in the embodiment of the present invention may specifically include the following steps:

[0096] 300. Detect whether the business order sent by the consumer client is received, if yes, perform step 301, if not, end.

[0097] 301. Send the service order to the provider client.

[0098] 302. Receive the identifier of the first console sent by the provider client.

[0099]In a specific implementation process, when the server receives the customer's business order, it can send the business order to the provider's terminal, so that the provider can confirm the bu...

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Abstract

The invention discloses a service management method, device and system applied to the field of the catering takeout. The method comprises the following steps: acquiring the first video information ofa first operation platform corresponding to a service order if receiving the service order of a consumer; and sending the first video information to a consumer client. By adopting the technical schemedisclosed by the invention, the health and the security of the food can be improved.

Description

technical field [0001] The invention relates to the technical field of catering safety, in particular to a business management method, device and system. Background technique [0002] With the acceleration of people's life rhythm and the change of lifestyle, ordering takeaway has become a new way of life and has penetrated into people's lives, especially for people who live, study and work away from home. [0003] In the existing food delivery system, consumers select their favorite food according to the catering information provided by the provider, and then place an order, pay and other operations to form a business order, which is sent to the provider through the server, and the provider receives the consumer's business order After the order is placed, the relevant catering will be processed, etc., and then delivered. [0004] However, the kitchen is an opaque place in the food delivery industry. During the food processing process, consumers have no way of knowing the sa...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04N7/18H04N21/239H04N21/8352G06Q50/12
CPCH04N7/18G06Q50/12H04N21/2393H04N21/8352
Inventor 宋文渊
Owner 宋 文渊