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Device fault display method and device, storage medium, device and server

A technology of equipment failure and display method, which is applied in the direction of digital transmission system, electrical components, transmission system, etc., can solve the problems that equipment failure cannot be displayed intuitively and maintenance is inconvenient, and achieve intuitive sensory experience, good user experience, convenient maintenance and The effect of daily maintenance

Active Publication Date: 2018-06-08
GREE ELECTRIC APPLIANCES INC
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  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] The main purpose of the present invention is to overcome the defects of the above-mentioned prior art, and provide a device failure display method, device, storage medium, equipment and server to solve the problems that the equipment failure cannot be visually displayed and maintenance is inconvenient

Method used

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  • Device fault display method and device, storage medium, device and server
  • Device fault display method and device, storage medium, device and server
  • Device fault display method and device, storage medium, device and server

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Embodiment approach

[0035]According to an embodiment of the device operation state display method of the present invention, it further includes: responding to the gesture operation of the user, zooming in, reducing and / or rotating the AR model for display through the AR glasses; and / or, responding to the gesture operation of the user, Turn on voice mode. Users can zoom in, zoom out, and rotate the product through gesture operations, so that they can see the details of each part of the air conditioner components; turn on the voice mode to communicate with online service robots or online human customer service to solve fault problems.

[0036] figure 2 It is a work flow chart of a preferred embodiment of the device failure display method provided by the present invention. Such as figure 2 As shown, according to an embodiment of the method for displaying equipment operating status in the present invention, it also includes step S130, a maintenance reminder step, which is used to: after receiving...

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Abstract

The invention provides a device fault display method and device, a storage medium, a device and a server. The device fault display method comprises a receiving step and a display step. At the receiving step, device fault information is received. And at the display step, according to a pre-stored AR model of a device corresponding to the device fault information, an AR model of a device corresponding to the received device fault information is displayed by a pair of AR glasses. According to the invention, the augmented reality technology of the AR glasses is applied to the device fault detection, so that the user is able to sense the operation 3D simulation effect of the device visually; a visual perception experience is provided when a fault occurs; a fault occurrence site of a device canbe watched visually, so that the repairing and routine maintenance become convenient; and the good user experience is provided.

Description

technical field [0001] The present invention relates to the technical field of electric appliances, in particular to an equipment failure display method, device, storage medium, equipment and server. Background technique [0002] At present, for traditional equipment, such as home appliances, when a failure occurs, the usual practice is that the user needs to make an appointment with a maintenance worker to perform maintenance work on the home appliance. The process is relatively time-consuming. Taking the air conditioner as an example, once the compressor fails or the circuit board fails, the user cannot intuitively understand the failure of the air conditioner, and usually needs to be returned to the factory for repair. In this link, a lot of manpower and material resources will be wasted, and the cost of maintaining the product will be greatly increased. And if this type of product has the same problem, every user has to make an appointment once, and the process is very...

Claims

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Application Information

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IPC IPC(8): H04L12/26H04L12/24
CPCH04L41/06H04L41/14H04L41/5061H04L43/045H04L43/0817
Inventor 谌进宋德超何贤俊
Owner GREE ELECTRIC APPLIANCES INC
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