Medical service P2P platform construction method based on user experience

Abstract

The invention discloses a medical service P2P platform construction method based on user experience. The method comprises the steps of first, medical service P2P platform application target positioning research; second, medical service P2P platform application user research and demand analysis; third, medical service P2P platform application system analysis research; and fourth medical service P2Pplatform application interface design research. The medical service P2P platform construction method based on the user experience uses knowledge in the domains of design art, design psychology, ergonomics and cognitive science for reference on the basis of the user experience, is from abstract to concrete according to five hierarchal steps on a strategy layer, a range layer, a structure layer, aframework layer and a presentation layer on the basis of different dimensions of instinct design, behavior design and reflection design, and penetrates through the whole development and design processof the user experience.

Description

technical field [0001] The invention relates to a construction method of a medical service P2P platform based on user experience, and belongs to the technical field of medical and health service Internet. Background technique [0002] In today's uneven and insufficient distribution of medical resources, high-quality medical resources are highly concentrated, and with the increase in population, the number of patients seeing a doctor is increasing year by year, and the contradiction between supply and demand between the growing demand for medical treatment and the shortage of medical resources is becoming more and more obvious. There are a series of problems such as overcrowding in large hospitals, many diseases that really need to be treated in large hospitals cannot see doctors, and the value of doctors cannot be reflected: 1) Now is the era of network information, and the rapid development of mobile Internet has matured day by day It is not uncommon for all walks of life t...

AI Technical Summary

Problems solved by technology

[0002] In today's uneven and insufficient distribution of medical resources, high-quality medical resources are highly concentrated, and with the increase in population, the number of patients seeing a doctor is increasing year by year, and the contradiction between supply and demand between the growing demand for medical treatment and the shortage of medical resources is becoming more and more obvious. There are a series of problems such as overcrowding in large hospitals, many diseases that really need to be treated in large hospitals cannot see doctors, and the value of doctors cannot be reflected: 1) Now is the era of network information, and the rapid development of mobile Internet has matured day by day It is not uncommon for all walks of life to explore and develop the field of mobile applications, use the Internet to integrate resources and redefine their original way of existence. Such successful examples are not uncommon. Various fields of the medical industry also have different degrees of integration with mobile applications. But it is not mature, and there is little research on the user experience of the entire medical service model and application. When the Internet is used in medical services, there is a lack of research on the needs of patients and users; 2) In the process of conducting research from the user experience design level, User demand research is the core of the whole process, and creating a high-quality experience for users is the key to the whole process; 3) Conduct platform application design research for medical services. The main motivation for online appointment and offline face-to-face consultation service experience is that with the multi-site practice policy issued by the government, the doctor's personal brand awareness and the development of new medical service channels within the policy are important internal drivers for multi-site practice strength, and the current domestic service mode of face-to-face consultation is a blank spot in the market, which has a great advantage in market expansion