Call record query system in government and enterprise customer service system
A technology of call record and customer service system, which is applied in the field of customer service system, can solve the problem that the query system cannot meet the use demand, achieve the effect of meeting the use demand and avoiding redundant information
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[0014] Such as figure 1 It is a schematic diagram of the frame principle of the present invention, a call record query system in the government and enterprise customer service system, the query personnel query the stored information in the storage device on the server, and the stored information in the storage device is sent to the server through the wireless device connected to the server Save in cloud storage.
[0015] In the customer service system, the call information between the customer and the customer service is recorded and stored in the storage device on the server. When necessary, the information in the server is queried through the query request on the computer to meet the query requirements.
[0016] According to another embodiment of the present invention, it further includes, when inquiring about the call record, inputting the inquiry request into the server through the computer of the inquiring system, and the server analyzes the request information.
[0017]...
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