Account management method and device
An account management and account technology, applied in data processing applications, instruments, data exchange networks, etc., can solve the problems of wasting network resources, increasing enterprise operating costs, and large employee mobility, reducing enterprise costs and saving network resources. Effect
Active Publication Date: 2021-09-21
TENCENT TECH (SHENZHEN) CO LTD
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[0004] However, for companies that prefer social customer relationship management (Social Customer Relationship Management, SCRM), their main marketing model is to pay for the right to use IM accounts, and the mobility of corporate employees is high. Accounts are all deactivated, so for new employees, the company can only purchase new IM accounts for them to use, which will increase the operating costs of the company, and the deactivated accounts can no longer be used, which will also cause network resources. waste
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[0100] The following will clearly and completely describe the technical solutions in the embodiments of the application with reference to the drawings in the embodiments of the application. Apparently, the described embodiments are only some of the embodiments of the application, not all of them.
[0101] The terms "first", "second", "third", "fourth", etc. (if any) in the description and claims of this application and the above drawings are used to distinguish similar objects and not necessarily Describe a particular order or sequence. It is to be understood that the data so used are interchangeable under appropriate circumstances such that the embodiments of the application described herein, for example, can be practiced in sequences other than those illustrated or described herein. Furthermore, the terms "comprising" and "having", as well as any variations thereof, are intended to cover a non-exclusive inclusion, for example, a process, method, system, product or device com...
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The embodiment of this application discloses an account management method, which is used to save network resources and reduce operating costs of enterprises. The method includes: receiving the deletion operation of the target account from the management account of the enterprise; The first data corresponding to the first user, and store the second data corresponding to the first user, wherein the first data includes: social relationship information and personal information, and the second data is based on the first user The data determined by the chat record and / or customer reception record; release the target account into the available account pool corresponding to the enterprise.
Description
technical field [0001] The present application relates to the field of computer applications, in particular to an account management method and device. Background technique [0002] Enterprise instant messaging (Instant Messaging, IM) software is aimed at enterprises and is used to provide instant messaging services for employees of unified enterprises. However, the mobility of enterprise personnel is relatively large. A concern when using IM software. [0003] In the prior art, when an employee leaves the company, the employee's account will be deactivated. Specifically, the account is prohibited from logging in, the avatar of the account is grayed out, and a deactivation sign is added to the account. [0004] However, for companies that prefer social customer relationship management (Social Customer Relationship Management, SCRM), their main marketing model is to pay for the right to use IM accounts, and the mobility of corporate employees is high. Accounts are all deact...
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IPC IPC(8): H04L12/58G06Q50/00
CPCH04L51/046G06Q50/01H04L51/52
Inventor 沙俊林伟朱青蓥许有甜
Owner TENCENT TECH (SHENZHEN) CO LTD