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Real-time co-ordinated fulfillment of refill transactions of a user account in a communication system

A technology for user accounts and communication systems, applied in the field of online billing systems, which can solve problems such as poor customer churn, inconsistent revenue management, excessive time and effort, and achieve the effect of reducing manual processing and improving user experience.

Active Publication Date: 2018-12-21
TELEFON AB LM ERICSSON (PUBL)
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

This can lead to inconsistent revenue management due to incomplete renewal transactions, as well as customer churn due to poor user experience, as the customer support and multi-level approval process involved in manual remediation with the aid of clearing vouchers will require more much time and effort

Method used

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  • Real-time co-ordinated fulfillment of refill transactions of a user account in a communication system
  • Real-time co-ordinated fulfillment of refill transactions of a user account in a communication system
  • Real-time co-ordinated fulfillment of refill transactions of a user account in a communication system

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Embodiment Construction

[0050] Embodiments will now be described more fully with reference to the accompanying drawings in which certain embodiments are shown. However, other embodiments in many different forms are possible within the scope of the present disclosure. Rather, the following embodiments are provided by way of example so that this disclosure will be thorough and complete, and will fully convey the scope of the disclosure to those skilled in the art. Throughout the specification, like symbols refer to like elements.

[0051] Herein, the term "recharge access point (AP)" is used for something like a 3GPP recharge server network element. Furthermore, the term "account management" is used herein for network elements such as 3GPP account balance management functions. In this paper, the modules of the communication network are discussed. These modules may be implemented in hardware and / or software, and may also include one or more modules (or sub-modules). For example, a module may provide...

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PUM

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Abstract

The present disclosure relates to a method related to an online charging system for a cellular radio communication system. The method comprises obtaining a notification (55) that a refill action of auser account for the communication system is pending. The notification comprises an identifier (vid) of a refill resource for the refill action. The method also comprises inspecting a refill database(56) updated by an account management function (53) of the online charging system to determine whether the refill resource identifier is comprised therein, indicating whether the user account has beenrefilled based on the refill resource or not.

Description

technical field [0001] The present disclosure relates to methods and arrangements of an online charging system for renewing user accounts of a cellular radio communication system. Background technique [0002] The mobile user performs recharges / renewals to the account of the telecom operator in order to maintain the balance (e.g. amount or unit of euros, seconds, bytes, etc.) at a suitable level to allow daily activities such as calling / sending text messages / Browse etc. A suitable balance must be maintained on prepaid subscriptions. Mobile users use credentials of entities that can be described as physical form (e.g. printed coupon, paper containing secret codeword) or non-physical form (e.g. encrypted secret codeword sent in email / online, etc.) . [0003] The interface between the OCS (Online Charging System) and the external recharge server is at figure 1 is shown in accordance with the Third Generation Partnership Project (3GPP) Technical Specification (TS) 32.296. ...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/14H04W4/24H04W4/00
CPCH04W4/00H04L12/14H04L12/1467H04M15/64H04M15/83H04M15/85H04M15/855H04M15/856H04M17/02H04M17/20H04M17/204H04W4/24H04M15/59H04M15/66H04L12/1407
Inventor 米纳什·孙达拉姆·戈文达萨米卡斯基延·普雷姆库马
Owner TELEFON AB LM ERICSSON (PUBL)
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