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Business scheduling processing method, equipment and storage medium for bank outlets

A technology for bank outlets and business scheduling, applied in the field of data processing, to achieve the effects of reducing waiting time, improving efficiency, and improving service experience

Active Publication Date: 2021-03-19
CHINA CONSTRUCTION BANK
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

In this regard, the traditional outlet queuing machine only for manual counter service can do nothing

Method used

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  • Business scheduling processing method, equipment and storage medium for bank outlets
  • Business scheduling processing method, equipment and storage medium for bank outlets
  • Business scheduling processing method, equipment and storage medium for bank outlets

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Embodiment Construction

[0011] Various aspects of the present invention will be described in detail below with reference to the drawings and specific embodiments. Wherein, well-known modules, units and their mutual connections, links, communications or operations are not shown or described in detail. Also, the described features, architectures, or functions may be combined in any manner in one or more implementations. It should be understood by those skilled in the art that the various implementations described below are only for illustration, rather than limiting the protection scope of the present invention. It can also be easily understood that the modules or units or processing methods in the embodiments described herein and shown in the accompanying drawings can be combined and designed in various configurations.

[0012] see figure 1 , figure 1 It shows a schematic flow diagram of a business scheduling processing method for bank outlets according to an embodiment of the present invention, th...

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PUM

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Abstract

The invention provides a business dispatch treating method for banking outlets. The business dispatch treating method comprises the steps that queuing requests of clients are received and comprise relevant information of businesses, needing to be handled, of the clients; according to the relevant information in the queuing requests, channels capable of completing the businesses are determined andcomprise artificial counters and self-service equipment; according to the determined channels, queuing ticket numbers of the queuing requests in the channels are generated, and the clients join a queue; number calling requests sent by the channel equipment are obtained; and the queue is traversed, and according to the channels where the channel equipment sending the number calling requests is located and the business role and the business role prior numerical value of the channel equipment sending the number calling requests, the calling ticket numbers in the queue are determined. According tothe business dispatch treating method, according to the channels and the business role, the different businesses are subjected to difference treating, and thus the efficiency of business dispatch treating is improved remarkably.

Description

technical field [0001] The present invention relates to the field of data processing, and more specifically, relates to a business scheduling processing method, equipment and storage medium for bank outlets. Background technique [0002] In traditional bank outlets, the outlet queuing machine is mainly for queuing and calling at the manual service counter, and does not consider the queuing processing of self-service equipment at all. [0003] With the introduction of more and more self-service devices in bank outlets, more and more related businesses can be handled on the self-service devices, and the business processing on the self-service devices has gradually appeared a phenomenon of business congestion. In this regard, the traditional outlet queuing machines only for manual counter service can do nothing. Therefore, there is an urgent need for equipment that comprehensively dispatches self-service equipment and manual counter service equipment. Contents of the inventi...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): G07C11/00G06Q10/06G06Q40/02
CPCG06Q10/0631G06Q40/02G07C11/00G07C2011/04
Inventor 吴宾曹海鹰郭敏鸿李泳驱马亮亮曾抗
Owner CHINA CONSTRUCTION BANK
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