Order processing method, device, computer device and storage medium

Abstract

The invention discloses an order processing method, a device, a computer device and a storage medium, which can effectively improve the efficiency of returning orders. The method comprises the following steps: when the order placing of the user is successful, the server sends an order interactive short message to the terminal equipment through the short message platform, and the order interactiveshort message includes an operation instruction for returning the order; the server obtains the short message of returning order sent by the terminal equipment to the short message platform, and the short message of returning order is the short message edited by the user according to the operation instruction of returning order; after obtaining the refund short message, the server sends the refundconfirmation short message to the terminal equipment through the short message platform; when the server end obtains the confirmation instruction of the return order confirmation short message through the short message platform, the server end obtains the order number corresponding to the return order short message. Return the order corresponding to the order number.

Description

Technical field [0001] This application relates to the field of computer technology, in particular to an order processing method, device, computer equipment and storage medium. Background technique [0002] Traditionally, when users need to charge back an order, they can only do the chargeback process in person through the company's counter, or through a third-party cooperative agency. However, generally through third-party cooperative institutions to receive refund orders, you need to download some third-party apps or log in to the third-party website. Take Ping An Technology’s insurance underwriting system as an example. When all third-party cooperative institutions connect with Ping An Technology’s insurance underwriting system, they need to first connect with Ping An Technology’s external docking system, so as to use the external docking system to connect to Ping An Technology. Insurance underwriting system. It can be seen that when a third-party cooperation structure is us...

AI Technical Summary

Problems solved by technology

It can be seen that when the order is returned through the third-party cooperation structure, the docking data of the third-party cooperation structure needs to go through the external docking system of the company that provides the order business. Any parameter conversion or verification in the middle will cause the chargeback to fail. It can be seen that when the traditional order processing system returns an order, there are too many parameter conversions involved in the middle, which leads to slow data transmission and reduces the efficiency of chargeback

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