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A fault location method and device

A technology of fault location and fault classification, applied in the field of communication, can solve problems such as difficulty in finding faults and low efficiency

Active Publication Date: 2022-02-01
BEIJING QIYI CENTURY SCI & TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0003] In the existing technology, after receiving an abnormal report from the server, the operation and maintenance personnel usually need to check a large number of icons, system logs, etc. to find the fault, which is extremely difficult and inefficient

Method used

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  • A fault location method and device
  • A fault location method and device
  • A fault location method and device

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0025] refer to figure 1 , shows a flow chart of a fault location method.

[0026] It can be understood that the embodiment of the present invention can be applied to the server end, and the server end can be a WEB (World Wide Web, World Wide Web) server or a server in other forms, which is not specifically limited in the embodiment of the present invention.

[0027] In a specific application, the server can actively locate faults when there are fewer user visits at night, so as to improve processing efficiency and reduce the load of the server during daytime operation; the server can also actively locate faults at any time, the present invention The embodiment does not limit the specific implementation timing of the fault location method of the present invention.

[0028] The method specifically may include the following steps:

[0029] Step 101: Obtain multiple slow ratios of the first server within a first preset time range.

[0030] In the embodiment of the present inve...

Embodiment 2

[0064] refer to figure 2 , showing a specific flow chart of a fault location method, which may specifically include the following steps:

[0065] Step 201: Obtain multiple slow ratios of the first server within a first preset time range.

[0066] Step 202: Determine the service quality level of the first server according to the multiple slow ratios.

[0067] As a preferred solution of the embodiment of the present invention, the service quality level includes the first level, the second level, and the third level; the plurality of slow ratios include: a median slow ratio, a high slow ratio; The median slow ratio is: when the multiple slow ratios are sorted by numerical value, the slow ratio in the middle position; the high slow ratio is: when the multiple slow ratios are sorted by numerical value In the case of , the slow ratio at the preset high position;

[0068] The first level includes: the median slow ratio is greater than a first preset threshold, and the ratio of th...

Embodiment 3

[0112] refer to image 3 , which shows a block diagram of a fault location device, which may specifically include:

[0113] Slow ratio acquisition module 310, configured to acquire multiple slow ratios of the first server within the first preset time range;

[0114] A quality of service level determination module 320, configured to determine the quality of service level of the first server according to the multiple slow ratios;

[0115] A correlation coefficient determination module 330, configured to determine a correlation coefficient between each preset category of the first server and the service quality of the first server when the service quality level satisfies a preset condition;

[0116] The first fault category locating module 340 is configured to locate the first fault category of the first server according to the correlation coefficient.

[0117] Preferably, refer to Figure 4 ,exist image 3 On the basis of , the slow ratio is:

[0118] Within the second pres...

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Abstract

An embodiment of the present invention provides a method and device for fault location, the method includes: acquiring multiple slow ratios of the first server within a first preset time range; determining the first slow ratio according to the multiple slow ratios The quality of service level of the server; when the quality of service level satisfies a preset condition, determining a correlation coefficient between each preset category of the first server and the quality of service of the first server; according to the correlation coefficient, A first fault category of the first server is located. The embodiment of the present invention can automatically locate the fault category of the server, greatly improving the efficiency of fault positioning and reducing the work difficulty of operation and maintenance personnel.

Description

technical field [0001] The invention relates to the field of communication technology, in particular to a fault location method and device. Background technique [0002] As the scale of network users continues to increase, servers need to carry more and more services. Mainstream large-scale service providers usually adopt a distributed service architecture, and serve users nearby by deploying servers in various regions. If there is a fault, it needs to find the fault to further solve the fault. [0003] In the prior art, after receiving an abnormal report from the server, operation and maintenance personnel usually need to check a large number of icons, system logs, etc. to find the fault, which is extremely difficult and inefficient. Contents of the invention [0004] In view of the above problems, embodiments of the present invention are proposed in order to provide a fault location method and device for overcoming the above problems or at least partially solving the ab...

Claims

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Application Information

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Patent Type & Authority Patents(China)
IPC IPC(8): H04L41/0677H04L41/0681H04L41/0631H04L41/5009
CPCH04L41/064H04L41/0677H04L41/0681H04L41/5009
Inventor 胡文吴岩丁浩
Owner BEIJING QIYI CENTURY SCI & TECH CO LTD