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Construction method and device of map and electronic equipment

A technology of graph and knowledge graph, applied in the field of electronic equipment, graph construction method and device, can solve the problems of long time consumption, high construction cost and many maintenance entities, and achieve the effect of reducing construction cost and maintenance cost and improving accuracy.

Active Publication Date: 2019-05-03
零犀(北京)科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] In view of this, the object of the present invention is to provide a map construction method, device, and electronic equipment to alleviate the problem that the construction process of the map in the prior art relies on the combing of professionals in the early stage, the construction cost is high, and the entity needs to be maintained. Many, low precision and time-consuming technical problems of the constructed map

Method used

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  • Construction method and device of map and electronic equipment
  • Construction method and device of map and electronic equipment
  • Construction method and device of map and electronic equipment

Examples

Experimental program
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Effect test

Embodiment 1

[0056] The embodiment of the present invention provides a method for constructing a graph, see figure 1 A flow chart of a graph construction method is shown, the graph is applied to a dialogue robot, and the graph includes a knowledge graph and an affair graph, and the method includes:

[0057] Step S101: Obtain dialogue data marked with business demands in the target field;

[0058] Specifically, the dialogue data includes user dialogue and customer service answers to the user, and the number of dialogue data is one thousand or more, wherein the number of dialogue data can be set according to actual needs, and this embodiment of the present invention does not specifically limit it; Business demands are the general demands of users in the target field. For example, in the aviation field, business demands include: querying flights, handling refunds, changing passwords, etc.

[0059] Step S102: Preprocessing the dialog data;

[0060] Preprocessing the dialogue data, including ...

Embodiment 2

[0094] On the basis of the above-mentioned embodiments, the embodiment of the present invention also provides a graph construction device, such as image 3 Shown is a schematic structural diagram of a graph construction device, which is used in dialogue robots. The graph includes a knowledge graph and an event graph. The device includes:

[0095] Dialogue data acquisition module 31, configured to acquire dialogue data marked with business demands in the target field;

[0096] A data processing module 32, configured to preprocess the dialogue data;

[0097] The semantic role labeling module 33 is used to label the preprocessed dialog data with semantic roles, and obtain arguments of the dialog data based on the semantic role labeling;

[0098] The map node construction module 34 is used to construct a user map node and a customer service map node according to the argument of the dialogue data and the business entity corresponding to the preset target field;

[0099] Map node ...

Embodiment 3

[0125] On the basis of the above embodiments, an embodiment of the present invention provides an electronic device, the electronic device includes a memory and a processor; the memory is used to store a program that supports the processor to execute the method described in Embodiment 1, and the The processor is configured to execute programs stored in the memory.

[0126] The computer program product of the method for constructing the map provided by the embodiment of the present invention includes a computer-readable storage medium storing non-volatile program code executable by a processor, and the instructions included in the program code can be used to execute the preceding method For the method described in the embodiment, the specific implementation may refer to the method embodiment, and details are not repeated here.

[0127] Those skilled in the art can clearly understand that for the convenience and brevity of the description, the specific working process of the abov...

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Abstract

The invention provides an atlas construction method and device and electronic equipment. The atlas construction method comprises the steps of obtaining and preprocessing dialogue data in a target field; carrying out semantic role labeling on the preprocessed dialogue data and obtaining arguments of the dialogue data; constructing a user map node and a customer service map node according to the argument of the dialogue data and the business entity; calculating map vector similarity between the user map nodes and the customer service map nodes, and if conditions are met, combining the user map nodes and the customer service map nodes; extracting knowledge points of which the number of times exceeds a preset threshold value and event relations from the map nodes subjected to merging processing, constructing a knowledge map according to the knowledge points, and constructing a fact map according to the event relations to obtain a map corresponding to the target field; The technical problems that the construction process of the map depends on combing of professionals, the construction cost is high, more maintenance entities exist, the constructed map is low in precision and long in timeconsumption are solved, the construction cost and the maintenance cost of the map are reduced, and the map precision is improved.

Description

technical field [0001] The present invention relates to the technical field of artificial intelligence, in particular to a method and device for constructing a map, and electronic equipment. Background technique [0002] With the development of artificial intelligence technology, dialogue robots are gradually applied in many fields such as customer service, outbound calls, sales, etc., to provide customers with functions such as screening information, answering consultation questions, and realizing simple tasks. The needs of dialogue robots vary greatly. The dialogue robots must meet the requirements of comfort, flexibility, and personalization. At the same time, the globalization of market competition has made the requirements for the capabilities of dialogue robots continue to increase. [0003] Dialogue robots have evolved from the initial search-style Q&A to today's classified service navigation and task-based multi-round dialogues. The coupling between dialogue robots a...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F17/27G06F16/242G06N3/04
Inventor 冯梦盈曾文佳宋成业
Owner 零犀(北京)科技有限公司
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