Method and device for improving telephone sales efficiency, computer equipment and storage medium

Abstract

The invention discloses a method and device for improving telephone sales efficiency, computer equipment and a storage medium which are applied to the field of data analysis and used for solving the problems of manpower cost waste, low selling efficiency, low conversion rate and easy generation of negative emotions by customers. The method provided by the invention comprises the following steps: obtaining a client list associated with a to-be-sold product; acquiring a priority sequence of each client according to the basic information; selecting the client with the highest priority from the priority sequence in the client list as a first client, and generating a preset outbound condition according to the basic information of the first client; and when a call instruction is received, starting an outbound component according to the speaking technology template, the outbound time, the outbound language and the outbound frequency, and calling the first client. According to the invention, the method for improving the telephone sales efficiency can improve the sales efficiency and the client conversion rate by calling out the client.

Description

Technical field [0001] The invention relates to the field of data analysis, and in particular to a method, device, computer equipment and storage medium for improving the efficiency of telemarketing. Background technique [0002] At present, all sales companies use manual telephone sales methods. For some large companies and enterprises, due to the large number of businesses involved, the human resources that need to be invested are huge; in addition, due to the sales staff’s basic information about customers The analysis is not in place, the sales staff cannot accurately grasp the sales target, the overall sales conversion rate is very low, and the customer status is unstable (such as mood swings) or unexpected situations (such as the customer has no time to cooperate, etc.), the sales staff control the scene If the sex is not strong, it may uncontrollably resist the negative emotions brought by customers, resulting in contradictions and failing to provide customers with a good ...

AI Technical Summary

Problems solved by technology

[0002] At present, all sales companies use the method of manual telephone sales. For some large companies and enterprises, this method requires a huge amount of human resources because it involves a lot of business; The analysis is not in place, the salesperson cannot accurately grasp the sales target, the overall sales conversion rate is very low, and the salesperson is in control of the scene when faced with unstable customer status (such as emotional fluctuations) or unexpected situations (such as the customer has no time to cooperate, etc.) Not strong, may uncontrollably resist the negative emotions brought by customers, resulting in conflicts, and then cannot provide customers with a good user experience

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