Method and device for improving telephone sales efficiency, computer equipment and storage medium

A technology of efficiency and telephony, applied in the field of data analysis, can solve problems such as low sales conversion rate, provide user experience, and fail customers, and achieve the effects of reducing labor costs, improving sales efficiency and customer conversion rate, and improving user experience

Pending Publication Date: 2019-08-02
PINGAN PUHUI ENTERPRISE MANAGEMENT CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] At present, all sales companies use the method of manual telephone sales. For some large companies and enterprises, this method requires a huge amount of human resources because it involves a lot of business; The analysis is not in place, the salesperson cannot accurately grasp the sales target, the overall sales conversion rate is very low, and the

Method used

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  • Method and device for improving telephone sales efficiency, computer equipment and storage medium
  • Method and device for improving telephone sales efficiency, computer equipment and storage medium
  • Method and device for improving telephone sales efficiency, computer equipment and storage medium

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Embodiment Construction

[0026] The technical solutions in the embodiments of the present invention will be clearly and completely described below in conjunction with the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are part of the embodiments of the present invention, not all of them. Based on the embodiments of the present invention, all other embodiments obtained by those of ordinary skill in the art without creative work shall fall within the protection scope of the present invention.

[0027] The method for improving the efficiency of telemarketing provided by the present invention can be applied to figure 1 In an application environment in which the client communicates with the server through the network. Among them, the client can be, but not limited to, various personal computers, notebook computers, smart phones, tablet computers, and portable wearable devices. The server can be implemented as an independent server or a server cluster co...

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PUM

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Abstract

The invention discloses a method and device for improving telephone sales efficiency, computer equipment and a storage medium which are applied to the field of data analysis and used for solving the problems of manpower cost waste, low selling efficiency, low conversion rate and easy generation of negative emotions by customers. The method provided by the invention comprises the following steps: obtaining a client list associated with a to-be-sold product; acquiring a priority sequence of each client according to the basic information; selecting the client with the highest priority from the priority sequence in the client list as a first client, and generating a preset outbound condition according to the basic information of the first client; and when a call instruction is received, starting an outbound component according to the speaking technology template, the outbound time, the outbound language and the outbound frequency, and calling the first client. According to the invention, the method for improving the telephone sales efficiency can improve the sales efficiency and the client conversion rate by calling out the client.

Description

Technical field [0001] The invention relates to the field of data analysis, and in particular to a method, device, computer equipment and storage medium for improving the efficiency of telemarketing. Background technique [0002] At present, all sales companies use manual telephone sales methods. For some large companies and enterprises, due to the large number of businesses involved, the human resources that need to be invested are huge; in addition, due to the sales staff’s basic information about customers The analysis is not in place, the sales staff cannot accurately grasp the sales target, the overall sales conversion rate is very low, and the customer status is unstable (such as mood swings) or unexpected situations (such as the customer has no time to cooperate, etc.), the sales staff control the scene If the sex is not strong, it may uncontrollably resist the negative emotions brought by customers, resulting in contradictions and failing to provide customers with a good ...

Claims

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Application Information

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IPC IPC(8): G06Q30/02H04M3/42
CPCG06Q30/0201H04M3/42187
Inventor 张乐
Owner PINGAN PUHUI ENTERPRISE MANAGEMENT CO LTD
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