Hotel artificial intelligence voice interaction method and system
A voice interaction system and artificial intelligence technology, applied in voice analysis, voice recognition, instruments, etc., can solve problems such as poor user living experience and difficult hotel management, and achieve the goals of reducing personnel costs, increasing occupancy rate, and improving management efficiency Effect
Inactive Publication Date: 2019-11-26
北京明日汇科技管理有限公司
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[0005] For this reason, the embodiment of the present invention provides a hotel artificial intelligence voice interaction method and system to solve the technical problems in the prior art that the hotel management is difficult and the user's living experience is poor due to the independent operation of each system.
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[0036] The implementation mode of the present invention is illustrated by specific specific examples below, and those who are familiar with this technology can easily understand other advantages and effects of the present invention from the contents disclosed in this description. Obviously, the described embodiments are a part of the present invention. , but not all examples. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the protection scope of the present invention.
[0037] figure 1 A schematic diagram of the hotel artificial intelligence voice interaction method provided by the embodiment of the present invention, such as figure 1 As shown, the embodiment of the present invention provides a hotel artificial intelligence voice interaction method, the execution subject of which is a hotel artificial intelligence voice interaction system, the method comprising...
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The embodiments of the invention disclose a hotel artificial intelligence voice interaction method and system. The method comprises the following steps of collecting voice data of a user and sending the voice data to an intelligent gateway; analyzing the voice data to generate a control instruction, and sending the control instruction to intelligent equipment; and executing the corresponding action according to the control instruction by the intelligent equipment. According to the hotel artificial intelligence voice interaction method and system disclosed by the embodiments of the invention, all the intelligent equipment in the hotel scene are communicated, and an interconnection and interworking system is formed; and artificial intelligence voice terminal voice interaction is taken as a core, so that the management efficiency of the hotel is improved, the personnel cost is lowered, the energy consumption is saved, and the check-in rate is improved.
Description
technical field [0001] The embodiment of the present invention relates to the technical field of artificial intelligence, in particular to a hotel artificial intelligence voice interaction method and system. Background technique [0002] With the development of science and technology, the severe situation of energy conservation and environmental protection, the improvement of the concept of consumption comfort of guests, and the improvement of hotel management awareness, hotel intelligence has become an increasingly hot topic. Hotel intelligence is the direction of hotel development in the future. [0003] In the prior art, HIMS (Hotel Internet Marketing Solutions) is often used as the hotel's intelligent system. HIMS is a set of hotel Internet marketing tools. HIMS is mainly composed of marketing management system, website management system, CRS central reservation system and other subsystems, covering : Content management, customer management, sales management, reservatio...
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IPC IPC(8): G10L15/22G06Q50/12
CPCG06Q50/12G10L15/22G10L2015/223
Inventor 占戈许重阳张健
Owner 北京明日汇科技管理有限公司