Remote data monitoring diagnosis device

Abstract

The invention discloses a remote data monitoring diagnosis device. The device comprises data monitoring modules, fault diagnosis modules connected with the data monitoring modules, and a remote servercapable of remotely communicating with the fault diagnosis modules. The data monitoring modules are used for comprehensively monitoring and collecting data of computers. The fault diagnosis modules are used for receiving and processing the data collected by the data monitoring modules and timely discovering and diagnosing fault causes. The remote server is used for displaying monitored data and fault condition and generating corresponding reports. In the mode, the device can be applied to a computer renting market. Effective positioning and data monitoring are carried out on each rented computer, so the rented computers are guaranteed to be in a merchant controllable range. Real-time detection and diagnosis are carried out on faults of the computers and the fault causes and problem sources are analyzed, so measures are taken timely, degree of satisfaction of customers is improved, and ordered development of the computer renting market is facilitated.

Description

technical field [0001] The invention relates to the field of computer remote fault diagnosis, in particular to a remote data monitoring and diagnosis device. Background technique [0002] With the development of the sharing economy and the gradual improvement of the social credit system, the leasing industry is gradually occupying the market. Among all kinds of leased items, computers, as a kind of necessary office equipment with high depreciation rate and certain purchase pressure, have a growing demand for leasing under the trend of light asset operation, which has brought a huge market for the computer leasing industry. However, consumers' concerns about rental computer failures are an important factor restricting the development of the computer rental industry. For this reason, it is necessary to carry out remote data monitoring and diagnosis on the leased computers, to detect abnormalities in time and take measures to reduce the impact of failures and improve user expe...

AI Technical Summary

Problems solved by technology

[0003] The patent whose authorized announcement number is CN201126570 provides a computer fault remote diagnosis device, which detects the hardware fault of the computer by setting a fault diagnosis and information generation card in the computer, and transmits the data on the card through the network or serial port to the remote host computer, so as to diagnose the fault of the computer; but this device can only diagnose the result of the fault that has occurred, but cannot further analyze the cause of the fault, and it is difficult to blame the fault, so it is not suitable for computer rental market

[0004] And publication number is a kind of computer remote monitoring device that the patent of CN108491308A provides, by arranging monitoring device in the computer, can detect the temperature value and the pressure value of computer motherboard; It helps to analyze the cause of the fault, but there is no systematic analysis method in this device, which can only be used for fault alarm, but cannot effectively diagnose the fault, which has certain limitations

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