A method and device for troubleshooting a financial terminal

Abstract

The disclosure of the present invention belongs to the technical field of financial terminals, specifically a financial terminal fault handling method and its device, including a financial terminal, a working state monitoring module, an abnormal state monitoring module, a low-level fault processing module, a low-level fault integration module, and a high-level fault Processing module, high-level fault integration module and fault alarm module, the electrical output of the financial terminal is connected to the low-level fault processing module and the high-level fault processing module, the electrical output of the low-level fault processing module is connected to the low-level fault integration module, and the high-level fault processing The electrical output of the module is connected to the high-level fault integration module and the fault alarm module. Both the low-level fault integration module and the high-level fault integration module are electrically connected to the fault alarm module. By integrating and alarming multiple low-level faults, the existing In the scheme, only a single low-level fault can be processed without alarm, and multiple low-level faults cannot be processed and alarmed at the same time.

Description

technical field [0001] The invention relates to the technical field of financial terminals, in particular to a financial terminal fault handling method and device thereof. Background technique [0002] With the rapid development of social economy, users will use financial terminals more and more frequently. Due to improper use patterns of users or wear and tear of financial terminal components during use, etc., financial terminals will fail, and as the frequency of users using financial terminals increases, the frequency of financial terminal failures is also increasing. However, in the existing fault handling technology of the financial terminal, no matter what type of fault occurs in the financial terminal, the maintenance personnel are notified to handle the fault. In today's high frequency of failures and the large number of financial terminals, the workload of maintenance personnel to carry out terminal maintenance will be greatly increased, and the failure information...

AI Technical Summary

Problems solved by technology

However, the actual situation of the current financial terminal will not be that only a single fault occurs, and because the description in the application document can only carry out early warning and treatment of a single fault, when multiple faults below the threshold occur at the same time, it will still not Alarm, and the financial terminal cannot handle multiple faults at the same time, causing the financial terminal to fail to work and still not alarming the maintenance personnel, causing delays in receiving information, and ultimately affecting maintenance efficiency

Images