Public building operation quality management system and method based on PDCA and target decomposition

Abstract

The invention discloses a large-scale public building operation quality management system and method based on PDCA and a target decomposition method. The system comprises a target plan making module (10) running on a server, and a plan implementation module (20), an operation management quality effect inspection module (30) and a problem processing and improving module (40) running on a client. The plan implementation module (20), the operation management quality effect inspection module (30) and the problem processing and improving module (40) communicate with the server. The management method comprises the steps of data and information collection, data analysis, cause analysis, quality improvement plan and measure making, plan and measure implementation, implementation result inspection,inspection result summary and processing improvement. Compared with the methods in the prior art, the beneficial effects are that the quality management workflow is smoothened by standardizing the large-scale public building operation management system and method, and the building operation quality management level is improved.

Description

technical field [0001] The invention relates to the field of operation management of large public buildings, in particular to a large public building operation quality management system and method based on PDCA and target decomposition method. Background technique [0002] The PDCA cycle is a method of performing management activities in the order of Plan (plan)-Do (implementation)-Check (check)-Action (processing). The cycle method is widely used in quality management and is a basic method to improve product or service quality. [0003] The goal decomposition method is to decompose the overall goal into a system of each level, department or even individual in the vertical, horizontal or chronological order, following the general-divided-general principle. [0004] At present, problems such as "emphasis on construction over management, over use over maintenance, over renovation over operation" and other problems are common in large public buildings in my country. The energ...

AI Technical Summary

Problems solved by technology

However, in the actual operation and management process, there will be problems such as unclear management goals, unreasonable goal setting, unclear and unspecific operation management plan, plan implementation and inspection are only superficial, weak supervision, independent operation of each department and unsystematic goal management and many other issues

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