O2O intelligent matching algorithm and device
A matching algorithm and matching device technology, applied in computing, computer components, instruments, etc., can solve the problems of Internet users in providing insurance services, and achieve the effect of improving insurance purchase experience, convenient use, and high commercial value
Pending Publication Date: 2020-04-28
CHINA PACIFIC INSURANCE (GRP) CO LTD
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Problems solved by technology
[0003] Aiming at the new generation of Internet users often have no way to understand professional knowledge when purchasing insurance, it is difficult to find suitable service consultants, and the offline marketing team does not have appropriate channels to provide insurance services for Internet users
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[0052] In order to better clearly express the technical solution of the present invention, the present invention will be further described below in conjunction with the accompanying drawings.
[0053] figure 1 A specific flow diagram of an O2O intelligent matching algorithm is shown in a specific embodiment of the present invention. Those skilled in the art understand that, in view of the deficiencies in the prior art, the present invention provides an O2O intelligent matching algorithm that utilizes big data analysis Technology establishes portraits of insurance users and insurance salespersons, studies the intelligent matching mode of multi-model fusion, realizes the intelligent connection between online customer needs and offline service resources, and provides offline salesperson teams with artificial intelligence technology such as AI sparring, Professional service tools such as AI knowledge quizzes can improve professional service levels and insurance purchase experience...
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The invention discloses an O2O intelligent matching algorithm, which is used for realizing intelligent docking between online customer requirements and offline service resources, and comprises the following steps of: a, obtaining potential object data; and b, allocating the service personnel with the highest matching probability with the potential object data to the potential object data based onthe potential object data. According to the invention, potential object data is obtained; allocating service personnel with the highest matching probability with the potential object data to the potential object data based on the potential object data; an insurance user and insurance salesman portrait is established by using a big data analysis technology; the intelligent matching mode of multi-model fusion is studied, intelligent butt joint of online customer requirements and offline service resources is achieved, professional service tools such as AI partner training and AI knowledge questioning and answering are provided for an offline salesman team through the artificial intelligence technology, and the professional service level and the insurance purchasing experience are improved. The method is simple to operate and convenient to use, and has extremely high commercial value.
Description
technical field [0001] The invention belongs to the field of insurance Internet applications, and in particular relates to an O2O intelligent matching algorithm and device. Background technique [0002] For a long time, insurance intermediaries have occupied the most important position in my country's insurance marketing channels. In recent years, the rapid development of Internet technology has posed a great challenge to the traditional insurance marketing model. However, the traditional concept of the insurance industry is deeply rooted. Most of them use crowd tactics to persuade customers and sell insurance products. This marketing model has relatively large limitations, which to a large extent restrict the healthy development of the insurance industry. [0003] Aiming at the new generation of Internet users often have no way to understand professional knowledge when purchasing insurance, it is difficult to find suitable service consultants, and the offline marketing tea...
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Patent Timeline
Login to View More IPC IPC(8): G06Q10/06G06Q40/08G06K9/62
CPCG06Q10/063112G06Q40/08G06F18/23G06F18/24323G06F18/214
Inventor 朱丙坤林砺何雪海沈海先
Owner CHINA PACIFIC INSURANCE (GRP) CO LTD