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Retained card retrieval method, device, terminal and system

A bank card and card notification technology, applied in transmission systems, complete banking systems, complete banking systems, etc., can solve problems such as user inconvenience

Inactive Publication Date: 2020-05-01
BANK OF CHINA
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

After the card is swallowed by the existing ATM equipment, the user must manually take out the card with the help of the bank staff; relevant information, therefore, such a card withdrawal method brings a lot of inconvenience to the user

Method used

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  • Retained card retrieval method, device, terminal and system
  • Retained card retrieval method, device, terminal and system
  • Retained card retrieval method, device, terminal and system

Examples

Experimental program
Comparison scheme
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Embodiment

[0043] Users use bank cards to make transactions at ATM equipment, and some users forget to take out their cards and their cards are swallowed. On the one hand, it may take a long time for the user to find out that the bank card has been forgotten. At this time, the place where the card was swallowed and the relevant information of the bank card may not be remembered clearly, which makes it difficult for the user to retrieve the bank card. On the other hand, the business process of retrieving the card after swallowing it is relatively complicated. After the bank card needs to be taken out by the bank staff offline and registered, the customer can only receive it after identity verification and registration at the counter of the bank branch. The collection process and timeliness are both More cumbersome.

[0044] Therefore, the present application provides a method, device, server and system for retrieving a card swallowed. On the basis of reminding the card swallowed, the rela...

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PUM

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Abstract

The invention provides a retained card retrieval method, device, terminal and system. The method comprises the steps of obtaining contact information of a householder of a bank card when the card retaining transaction of the bank card occurs; sending card retaining notification information to the householder by using the contact information, wherein the card retaining notification information comprises the occurrence time and location of the card retaining transaction and the bank card information of the bank card; calling an intelligent outbound platform to send verification information to the householder according to the contact information; and under the condition that the identity information and the verification information of the householder are received, returning the bank card. According to the method disclosed by the invention, on the basis of realizing card retaining reminding based on the card retaining notification information, the intelligent outbound platform is called torealize self-service retrieval of the retained bank card.

Description

technical field [0001] The present invention relates to the technical field of data processing and management, and more specifically, relates to a method, device, terminal and system for retrieving cards by swallowing. Background technique [0002] With the development of banking technology, depositing, withdrawing, and conducting various account transactions on ATM equipment have become an inseparable part of people's daily life. In order to ensure the security of the user's account, the ATM device will automatically swallow the card when the user forgets to retrieve the bank card when operating the ATM device, so as to avoid the loss of the bank card or the funds in the card being stolen by others. After the card is swallowed by the existing ATM equipment, the user must manually take out the card with the help of the bank staff; Therefore, such a way of withdrawing the card brings a lot of inconvenience to the user. Contents of the invention [0003] In view of this, t...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G07F19/00H04L29/06
CPCG07F19/211H04L63/0876
Inventor 朱志宇
Owner BANK OF CHINA