Network disconnection reason obtaining method and device for wearable equipment
A wearable device and network disconnection technology, applied in the field of communications, can solve problems such as poor user experience, mobile terminal users unable to timely understand the reasons for disconnection of wearable devices, and long-term TCP connection interruption between wearable devices and communication servers. Time and effort, the effect of improving the user experience
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Embodiment 1
[0062] See figure 1 , figure 1 It is a schematic flowchart of a method for obtaining a disconnection reason for a wearable device disclosed in an embodiment of the present invention. Such as figure 1 As shown, the method for obtaining the disconnection reason of the wearable device may include the following steps:
[0063] 101. When the wearable device is in a disconnected state, the service device determines whether the wearable device is in a preset service state, and the preset service state includes a flow limit state, a power reserve state, or a shutdown state.
[0064] In the embodiment of the present invention, that the wearable device is in a disconnected state refers to a state in which the wearable device cannot connect to the Internet to send and receive information.
[0065] As an optional implementation manner, before performing step 101, the service device may also perform the following steps: monitor whether the wearable device receives a disconnection instruction, and...
Embodiment 2
[0083] See figure 2 , figure 2 It is a schematic flowchart of another method for obtaining a disconnection reason for a wearable device disclosed in an embodiment of the present invention. Such as figure 2 As shown, the method for obtaining the disconnection reason of the wearable device may include the following steps:
[0084] 201. The service device controls the communication server to send heartbeat detection information to the wearable device at a preset frequency. Among them, the communication server and the wearable device establish a communication connection in a transmission control protocol long connection mode.
[0085] In the embodiment of the present invention, the communication server may be an instant message (IM) server. The IM server refers to a server capable of instantly processing services such as sending and receiving Internet messages, and is mainly responsible for pushing, micro-chat, maintaining and maintaining the wearable device TCP long connection.
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Embodiment 3
[0110] See image 3 , image 3 It is a schematic structural diagram of a device for obtaining a disconnection reason for a wearable device disclosed in an embodiment of the present invention. among them, image 3 The illustrated device for obtaining the disconnection reason of the wearable device may be the service device involved in the foregoing embodiment. Such as image 3 As shown, the device for obtaining the disconnection reason of the wearable device may include:
[0111] The first determining unit 301 is configured to determine whether the wearable device is in a preset service state when the wearable device is in a disconnected state. The preset service state includes a flow limit state, a power reserve state, or a shutdown state.
[0112] The determining unit 302 is configured to determine that the reason for the disconnection of the wearable device is the preset service state when the first determining unit 301 determines that the wearable device is in the preset service...
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