Psychological health service recommendation method and device based on interaction

A technology for mental health and service recommendation, applied in psychotherapy, digital data processing, natural language data processing, etc. Effect

Pending Publication Date: 2020-06-05
话媒(广州)科技有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

However, in practice, it is found that in the process of analyzing and judging the psychological problems described by users, non-psychological staff will have inaccurate judgments, easy omission

Method used

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  • Psychological health service recommendation method and device based on interaction
  • Psychological health service recommendation method and device based on interaction
  • Psychological health service recommendation method and device based on interaction

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0078] see figure 1 , figure 1 It is a schematic flowchart of an interaction-based mental health service recommendation method disclosed in an embodiment of the present invention. Such as figure 1 As shown, the interaction-based mental health service recommendation method may include the following steps:

[0079] 101. Acquire session text data.

[0080] In the embodiment of the present invention, the conversational text data may be the conversational text data generated by one or more users interacting through chat tools, it may also be the conversational text data generated by the conversation between the user and the "chat robot", or it may be the conversational text data generated by the user in the The content of a single message or the content of multiple conversations described in forums, question and answer forums, help forums or message boards (for example, users fill in their own psychological problems in the psychological message help forum, or describe their own ...

Embodiment 2

[0132] see figure 2 , figure 2 It is a schematic flowchart of another interaction-based mental health service recommendation method disclosed in an embodiment of the present invention. Such as figure 2 As shown, the interaction-based mental health service recommendation method may include the following steps:

[0133] 201. Acquire session text data.

[0134] 202. Analyzing the conversational text data based on a psychoanalysis model to obtain psychoanalysis data, where the psychoanalysis data at least includes categories of psychological problems.

[0135] 203 . Detect whether there is data matching the preset necessary psychological problem category in the psychological analysis data, if yes, perform steps 206 to 207 ; if not, perform steps 204 to 205 .

[0136] In the embodiment of the present invention, the preset necessary psychological problem category may be the basic psychological problem category of the mental health service resources matched by the psychologica...

Embodiment 3

[0161] see image 3 , image 3 It is a schematic flowchart of another interaction-based mental health service recommendation method disclosed in an embodiment of the present invention. Such as image 3 As shown, the interaction-based mental health service recommendation method may include the following steps:

[0162] 301. Acquire session text data.

[0163] 302. Divide the conversation text data into one or more data groups.

[0164] As an optional implementation manner, the manner of dividing the conversation text data into one or more data groups may include the following steps:

[0165] Semantic analysis is performed on the conversational sentence text in the conversational text data, and the intent type of each conversational sentence text is determined;

[0166]Determine whether the intent types of any two adjacent conversational sentence texts are the same, if they are the same, generate a data group containing any two adjacent conversational sentence texts; if not...

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PUM

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Abstract

The invention relates to the technical field of data analysis and processing, and discloses a psychological health service recommendation method and device based on interaction, and the method comprises the steps: obtaining session text data; analyzing the session text data based on a psychological analysis model to obtain psychological analysis data which at least comprises psychological problemcategories; determining psychological health service resources matched with the psychological analysis data; and outputting medical health service resources. According to embodiments of the present invention, the obtained session text data can be analyzed; the psychological analysis data related to the session text data is obtained, and the psychological health service resources matched with the psychological analysis data are further determined, so that the psychological health service resources pushed to the user are related to the session text data input by the user, and the accuracy of therecommended psychological health service for treating psychological problems can be improved.

Description

technical field [0001] The invention relates to the technical field of data analysis and processing, in particular to an interaction-based mental health service recommendation method and device. Background technique [0002] With the increasing pressure of life in modern society, more and more people have various psychological problems. At present, many people choose to use non-psychological professional staff to analyze and judge the psychological problems described by users, and non-psychological professional staff recommend service resources. However, in practice, it is found that in the process of analyzing and judging the psychological problems described by users, non-psychological staff will have inaccurate judgments, easy omission of information, long evaluation cycle, untimely detection, and subjective evaluation results. Therefore, the mental health services recommended by non-psychological staff are not accurate enough. Contents of the invention [0003] The em...

Claims

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Application Information

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IPC IPC(8): G16H20/70G06F40/211G06F40/30
CPCG16H20/70
Inventor 黄海生康忠华刘雪彦
Owner 话媒(广州)科技有限公司
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