Integrated management device for sci-tech after-sales operation and maintenance service
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A comprehensive management, operation and maintenance technology, applied in data processing applications, electrical digital data processing, data processing input/output process, etc., can solve the problem of single function of after-sales opinion information box, manual reading of input information, and inability to synchronize information in real time, etc. problems, to achieve the effect of improving work efficiency and accuracy and avoiding manual reading
Pending Publication Date: 2020-08-25
ZHEJIANG HENGXIN ELECTRONICS SCI
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[0005] The problem to be solved by the present invention is that the existing after-sales opinion information box has a single function, cannot synchronize information in real time, and needs manual reading and input of information.
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[0017] The present invention will be further described below in conjunction with the accompanying drawings and embodiments.
[0018] Technology after-sales operation and maintenance service comprehensive management device, including after-sales opinion information box body 1, first box body 2, cover plate 21, delivery port 22, rotating shaft 23, lock 24, second box body 3, paper writing port 31, second box body A drawer 32, a first side panel 33, a slide rail 34, a first pull plate 35, a blank statement 36, a camera device 37, a microwave sensing module 371, a groove 38, a writing pen 39, a third box 4, electronic writing Port 41, second drawer 42, tablet 43, writing panel 431, "submit" button 432, "cancel" button 433, "partial clear" button 434, electronic writing pen 435, data connection line 436, the after-sales opinion information A first box body 2 is installed on the box body 1 to provide storage. A cover plate 21 is installed on the first box body 2 to provide a cover. ...
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Abstract
The invention discloses an integrated management device for sci-tech after-sales operation and maintenance service. The device comprises an after-sales opinion information box body, first box, a coverplate, a delivery port, a rotating shaft, a lock, a second box body, a paper writing port, a first drawer, a first side plate, a sliding rail, a first pulling plate, a blank suggestion book, a cameradevice, a microwave induction module, a groove, a writing pen, a third box body, an electronic writing port, a second drawer, a handwriting board, a writing panel, a submission button, a cancel button, a local clearing button. A first box body is arranged on the after-sales opinion information box body, a cover plate is arranged on the first box body, the delivery port is formed in the cover plate, and a rotating shaft is arranged at the rear end of the delivery port; the invention has the advantages that: on the basis of keeping the functions of the traditional suggestion box, multiple functions of paper writing and electronic writing are realized, and a client can select a suggestion book delivery mode by himself / herself; synchronous transmission of information is achieved, and unnecessary manual reading, retrieval and input work is avoided.
Description
technical field [0001] The invention relates to a comprehensive management device for scientific and technological after-sales operation and maintenance services, and belongs to the technical field of after-sales services. Background technique [0002] The 21st century is the era of the new economy. The new economy is essentially a service economy. The proportion of tangible products in meeting consumer demand is gradually declining, while the value of services is becoming more and more important. It has entered the era of service winning. The service-oriented operation and innovation strategy has become the basic strategic choice of modern enterprises. More and more enterprises are moving the core of competition closer to the service center, and after-sales service occupies a particularly important position in the whole service. After-sales service It is a part of enterprise marketing. Enterprise marketing without after-sales service is a sale without credit in the eyes of ...
Claims
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