Remote control system and method for vending machine

Abstract

The embodiment of the invention provides a remote control system and method for a vending machine. The system comprises a vending machine terminal, a comprehensive service server, a data analysis terminal and a notification distribution server. Wherein the vending machine terminal and the user perform two-way interaction in a touch screen interaction mode; bidirectional interaction is carried outbetween the vending machine terminal and the comprehensive service server, and the bidirectional interaction comprises interface calling and long connection data communication of Websocket and MQTT schemes; the data analysis terminal collects data from the comprehensive server terminal at preset time intervals, analyzes and processes the data, and sends a data processing result to the notificationdistribution server; the notification distribution server carries out corresponding forwarding processing according to the type of the received to-be-processed notification, monitors the current state of each vending machine in real time through automatic management of the system, gives an alarm in time, improves the timeliness of fault or stockout processing, and reduces the manpower investment.

Description

technical field [0001] The embodiment of the present invention relates to the technical field of retail equipment, in particular to a remote control system and method for automatic vending machines. Background technique [0002] A vending machine is a commercially automated device that can automatically sell goods by inserting coins, banknotes or using mobile payments such as Alipay and WeChat. For the traditional business model, vending machines can meet the immediate needs of consumers in a timely manner, can fully supplement the shortage of human resources, and can also be freely assembled and moved like containers, giving it the flexibility to cut into many scenarios. Vending machines have developed to the present and have become intelligent terminals with sales, marketing, payment and other functions. While satisfying the products and services needed by the general public, it also brings a new life shopping experience. Such powerful equipment also faces many maintenan...

AI Technical Summary

Problems solved by technology

Such powerful equipment also faces many maintenance and management problems: such as commodity aisle configuration, advertising campaign placement, sales data statistics, system status monitoring, and machine upgrades, etc., relying on manual labor for daily management and maintenance work is very efficient. Low, consumes huge resources

[0003] At present, the management and configuration of many brands of vending machines on the market still rely solely on manual on-site work. Regularly check the sales volume, out-of-stock quantity, and machine operating status of each machine. It requires a lot of manual input, which will cause an imbalance between cost and efficiency, and consume a lot of maintenance and management costs

What kind of products to put on the machine also requires a lot of manual product selection, and it is difficult to maximize the sales rate of products between different points

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