Service information processing method and device

Abstract

The embodiment of the invention discloses a service information processing method and device, and the method comprises the steps: receiving a service request, and enabling services to comprise services needed in a check-in or check-out process in a target service place or a check-in process in a guest room; creating a task work order of a corresponding type according to the service type information and the service address information corresponding to the service request; and allocating a task executor to the task work order, and sending the information of the task work order to terminal equipment associated with the task executor. According to the embodiment of the invention, more efficient and convenient services can be provided for customers who check in or check out in a hotel.

Description

technical field

[0001] The present application relates to the technical field of service information processing, in particular to a service information processing method and device. Background technique

[0002] A hotel is a place that provides accommodation and food for guests. It can usually use its building as a certificate to provide services to guests by selling guest rooms, catering and comprehensive service facilities. With the development of commodity object information service system to more fields, hotels have also become one of the fields. Through this service system, users can realize online room reservation, online payment, and so on. In addition, the service system can also maintain the user's credit system, and users with good credit can even realize "credit living" such as deposit-free and ward-check-free, without complicated check-in or check-out procedures. Therefore, for users and hotels Operators provide convenience. In addition, some hotels also provi...

Images