Parcel receiving and sending intelligent management method and intelligent service robot system

Abstract

The invention provides a parcel receiving and sending intelligent management method and an intelligent service robot system. The parcel receiving and sending intelligent management method comprises aparcel sending step, a parcel receiving step, and employs a corresponding parcel sending robot and a corresponding parcel receiving robot. The delivery method comprises the following steps: parcels and mails are registered and warehoused to generate internal waybills and the parcels and the mails are sorted; the delivery robot scans the internal waybills to complete parcel and mail outgoing, plansoptimal delivery routes and delivers the parcels and the mails; after the express delivery robot arrives at a delivery place, the express delivery robot sends an express taking prompt to an addressee, extracts face information of an express taking person, verifies the identity of the express taking person and opens a cabinet door; and pickup reports are generated after the parcels and the mails are signed. The receiving steps are as follows: a receiving robot acquires sending information, generates an internal waybill, receives a to-be-sent parcel and a mail of a sender, and generates a sending report; and a corresponding express waybill is generated by a receiving and sending room, and the parcels and the mails are sorted to corresponding express boxes. The system gives consideration tothe information, property and personnel safety of enterprises or organizations and units and the requirements of internal personnel for express delivery and take-out, and meanwhile the elevator occupancy rate and energy consumption are reduced.

Description

Technical field[0001]The present invention relates to the technical field of unmanned express cabinets, and more specifically to an intelligent method for receiving and sending packages and an intelligent service robot system.Background technique[0002]Express delivery and food delivery have become an inseparable part of people's daily work and life, and they have penetrated more and more widely into life scenes. At the same time, the business of express service companies across the country has grown rapidly. There are more than 20 common domestic express companies, which means In a closed large office building, there are a large number of couriers and takeaways who enter and exit every day, and have greater mobility. The frequent entry and exit of such personnel will inevitably cause hidden dangers to the internal personnel and property safety of the office building, and also increase The management burden of this type of personnel by the property, in addition, the occupation of the...

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Problems solved by technology

[0002] Express delivery and takeaway have become an inseparable part of people's daily work and life, and have penetrated more and more widely into life scenes. At the same time, the business of express service companies across the country has grown rapidly. There are a large number of couriers and takeaways who come in and out of a large closed office building every day, and they have a large mobility. The frequent entry and exit of such people will inevitably cause hidden dangers to the safety of the internal personnel and property of the office building, and also increase The property management burden on such personnel, in addition, the occupancy of such personnel to the elevator will inevitably increase the waiting time for internal personnel to use the elevator, and at the same time increase the power consumption and the electricity cost borne by the property

[0003] At present, there are more than 8,000 Grade A office buildings in China, as well as a considerable number of government buildings and independent enterprise buildings. Most property owners choose to cut off external services to ensure the safety of information, property and personnel of enterprises and government agencies. That is to establish a communication room, put the takeaway or express delivery in the same place, and let the internal personnel go to the communication room to pick up the delivery or takeaway, but this method does not reduce the elevator occupancy rate and power consumption, and also delays the working hours of internal personnel, reducing customer satisfaction

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