Unlock instant, AI-driven research and patent intelligence for your innovation.

Session control method and device and electronic equipment

A technology of conversation control and conversation information, applied in the direction of instruments, biological models, computing models, etc., can solve the problems of poor flexibility of intelligent dialogue, and achieve the effect of enhancing interactivity and increasing flexibility

Pending Publication Date: 2021-02-12
LENOVO (BEIJING) CO LTD
View PDF0 Cites 5 Cited by
  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] However, at present, the intelligent dialogue system only outputs the conversation text replied by the intelligent dialogue system to the user-side terminal. Therefore, the user can only judge whether the intelligent dialogue system accurately recognizes the user's intention according to the conversation text replied by the intelligent dialogue system, so that the intelligent dialogue system Poor flexibility

Method used

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View more

Image

Smart Image Click on the blue labels to locate them in the text.
Viewing Examples
Smart Image
  • Session control method and device and electronic equipment
  • Session control method and device and electronic equipment
  • Session control method and device and electronic equipment

Examples

Experimental program
Comparison scheme
Effect test

Embodiment Construction

[0060] The following will clearly and completely describe the technical solutions in the embodiments of the application with reference to the drawings in the embodiments of the application. Apparently, the described embodiments are only some of the embodiments of the application, not all of them. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without making creative efforts belong to the scope of protection of this application.

[0061] The solution of the present application is applicable to an intelligent dialogue system, so as to provide the flexibility and interactivity of intelligent dialogue in the intelligent dialogue system.

[0062] In this application, the intelligent dialogue system may be an intelligent customer service system that provides intelligent customer service; it may also be an intelligent chat system for simulating users to provide chat services, and the like.

[0063] For ease of unde...

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

PUM

No PUM Login to View More

Abstract

The invention discloses a session control method and device and electronic equipment, and the method comprises the steps: obtaining to-be-analyzed user session information in a session process, wherein the user session information at least comprises session contents inputted by a user; determining a first emotional feature of the user based on the user session information; constructing a first virtual user image with a first emotion feature; determining session response information and a second emotional characteristic of the session response information according to the user session information; constructing a virtual service personnel image with a second emotion feature; and controlling a user terminal of the intelligent dialogue system to display the first virtual user image associatedwith the dialogue content and the virtual service personnel image associated with the dialogue response information in the dialogue interaction interface. According to the scheme, the flexibility of intelligent dialogue can be improved.

Description

technical field [0001] The present application relates to the technical field of intelligent dialogue, and more specifically, relates to a dialogue control method, device and electronic equipment. Background technique [0002] Through the intelligent dialogue system (also known as the intelligent dialogue system), it is possible to simulate information interaction in the form of voice or text between customer service and other personnel and real users. [0003] In the intelligent dialogue scenario, the user can input the conversation content in the form of voice or text to the intelligent dialogue system through the user-side terminal (such as a specific intelligent dialogue device or user terminal), and the intelligent dialogue system can output the reply in the form of text to the user-side terminal information. For example, in the intelligent customer service system, the user can send a question to be consulted to the server of the intelligent customer service system thr...

Claims

the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More

Application Information

Patent Timeline
no application Login to View More
IPC IPC(8): G06N3/00G06K9/00G10L25/63
CPCG06N3/006G10L25/63G06V40/174G06V40/168G06V40/20G06V40/10
Inventor 符博于晨晨胡长建
Owner LENOVO (BEIJING) CO LTD
PatSnap Eureka logo

PatSnap Eureka turns technology decisions into work you can execute. Powered by our Innovation Knowledge Graph, it runs expert workflows across engineering, life sciences, materials and intellectual property. Get your review-ready output in minutes.

X (Twitter)LinkedInYouTubeSubstack

© 2026 PatSnap. All rights reserved. 

Terms of Service

 | 

Privacy policy

 | 

Modern Slavery Act Transparency Statement