User simulator construction method and device, electronic equipment and storage medium

A user simulation and construction method technology, applied in the field of artificial intelligence, can solve the problems of poor dialogue simulation performance, high labor cost, and poor generalization, so as to improve the effect of dialogue and improve generalization.

Pending Publication Date: 2021-03-26
CHINA PING AN LIFE INSURANCE CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

For a well-built task-oriented dialogue system, the dialogue effect can be evaluated by human and robot dialogue at present, but the labor cost is high; in addition, user simulators can also be used for evaluation. Traditional user simulators mainly use rules or statistical methods. implementation, but it does not perform well in dialogue simulation due to issues such as poor generalization

Method used

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  • User simulator construction method and device, electronic equipment and storage medium
  • User simulator construction method and device, electronic equipment and storage medium
  • User simulator construction method and device, electronic equipment and storage medium

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Embodiment Construction

[0064] In order to enable those skilled in the art to better understand the solution of the present application, the technical solution in the embodiment of the application will be clearly and completely described below in conjunction with the accompanying drawings in the embodiment of the application. Obviously, the described embodiment is only It is an embodiment of a part of the application, but not all of the embodiments. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art without creative efforts shall fall within the scope of protection of this application.

[0065] The terms "comprising" and "having" and any variations thereof appearing in the specification, claims and drawings of this application are intended to cover non-exclusive inclusion. For example, a process, method, system, product or device comprising a series of steps or units is not limited to the listed steps or units, but optionally also incl...

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Abstract

The embodiment of the invention provides a user simulator construction method and device, electronic equipment and a storage medium, and the method comprises the steps: obtaining a first dialogue state representation of a user simulator and a second dialogue state representation of a dialogue robot; obtaining a current round of dialogue state representation according to the first dialogue state representation and the second dialogue state representation; predicting a dialogue target of the current dialogue based on the current dialogue state representation; and generating a reply statement ofthe current round of dialogue based on the dialogue target. The user simulator constructed by the embodiment of the invention is favorable for improving the generalization of the user simulator so asto better simulate the dialogue situation of a real user, thereby improving the dialogue effect of the user simulator.

Description

technical field [0001] The present application relates to the technical field of artificial intelligence, and in particular to a user simulator construction method, device, electronic equipment and storage medium. Background technique [0002] With the development of artificial intelligence technology, dialogue robots or dialogue systems have become a hot field of research, and major manufacturers have successively launched representative dialogue systems, such as: common chat, question and answer, and task-oriented. A task-oriented dialogue system refers to a multi-round dialogue driven by tasks. The machine needs to determine the user's goal through understanding, active inquiry, and clarification. A very important direction in the dialogue system. For a well-built task-oriented dialogue system, at present, the dialogue effect can be evaluated by human and robot dialogue, but the labor cost is high; in addition, user simulators can also be used for evaluation. Traditional...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F40/35G06N3/04G06N3/08
CPCG06F40/35G06N3/049G06N3/08G06N3/045
Inventor 陈海滨
Owner CHINA PING AN LIFE INSURANCE CO LTD
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