Smart phone answering method and system and storage medium

Abstract

The invention relates to a smart phone answering method and system and a storage medium, and the method comprises the steps: substituting an incoming call directly hung up by a called user through a call forwarding technology, and building a call path connection with a calling party of the incoming call; playing a preset response voice to the calling party, and collecting voice information of thecalling party; performing semantic analysis on the voice information, performing voice interaction with a calling party according to a semantic analysis result, and recording an incoming call process;after the incoming call is answered, sending the incoming call record information to the called party, wherein the incoming call record information at least comprises an incoming call process record;therefore, the called user is helped to effectively filter crank calls. Incoming calls which cannot be answered by a called user are substituted in a call forwarding mode, interaction with a callingparty is carried out through voice recognition and semantic analysis, whole-course recording is carried out at the same time, after the incoming calls are answered, the called party can directly knowthe incoming call process through incoming call process recording, and the situation that the user misses important calls is avoided.

Description

technical field [0001] The present invention relates to the communication field, in particular to a smart phone answering method, system and storage medium. Background technique [0002] Aiming at the large number of harassing calls in the field of communication business, some mobile phones on the market now have "Mobile Phone Manager" software, one of the functions of which is "harassment interception", which provides the function of intercepting some harassing calls, mainly Statistical judgments are made based on the harassing calls manually marked by a large number of users after answering the calls. Since this method cannot completely collect the harassing phone numbers, it is impossible to judge new harassing calls, which makes it impossible for users to effectively identify harassing calls, thus bringing users a lot of trouble. to bother. Moreover, when users are in different scenarios, the definition, scope, and processing methods of harassing calls are also differen...

AI Technical Summary

Problems solved by technology

[0002] Aiming at the large number of harassing calls in the field of communication business, some mobile phones on the market now have "Mobile Manager" software, one of the functions of which is "harassment interception", which provides the function of intercepting some harassing calls, mainly Statistical judgments are made based on the harassing calls manually marked by a large number of users after answering the incoming calls. Since this method cannot completely collect the harassing phone numbers, it cannot judge new harassing calls, making it impossible for users to effectively identify harassing calls. to trouble

Moreover, when users are in different scenarios, the definition, scope, and processing methods of harassing calls are also different. Traditional anti-harassment services do not provide corresponding products for changes in these scenarios. an important reason

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