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Order sending method for washing machine maintenance

A technology for washing machines and dispatching orders, applied in data processing applications, instruments, resources, etc., can solve problems such as low maintenance efficiency and achieve the effect of efficient maintenance

Inactive Publication Date: 2021-04-06
浙江尼普顿科技股份有限公司
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] The present invention aims at the disadvantages of low maintenance efficiency in the prior art for large-scale applications of washing machines, and provides a method for dispatching orders for washing machine maintenance

Method used

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  • Order sending method for washing machine maintenance

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Experimental program
Comparison scheme
Effect test

Embodiment 1

[0026] Such as figure 1 As shown, a dispatch method for washing machine maintenance, including:

[0027] Number the washing machine and set the location information, such as number 0001, 0002, 0003..., and classify the maintenance of each component of the washing machine to obtain the maintenance type, such as drum, motor, laundry liquid feeding channel, power supply, etc.;

[0028] The running parts inside the washing machine are all equipped with sensing devices to obtain operating data and send the obtained results to the control chip;

[0029] The control chip judges the obtained operating data to determine whether it is operating normally, and sends the washing machine number, operating data and corresponding components in the current abnormal operating data to the server; usually when judging, the judgment of normal data has been set in the control chip Range, based on which to judge whether it is normal operation.

[0030] After the server obtains the abnormal operati...

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PUM

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Abstract

The invention relates to the technical field of washing machine maintenance, and discloses an order sending method for washing machine maintenance, which comprises the following steps: respectively numbering washing machines and setting position information, and carrying out maintenance classification on each part of the washing machines to obtain maintenance types; arranging sensing devices on running parts in the washing machine, and sending an obtained result to a control chip; enabling the control chip to judge the obtained operation data and sends the current abnormal operation data to the server; after the server obtains the abnormal operation data, carrying out distribution according to the operation data; and enabling the server to dispatch an order according to the problem type and the workload of the maintenance personnel. By numbering the washing machines and setting the position information, maintenance personnel can quickly find out the positions of washing machines with problems; the sensing devices are arranged in running parts in the washing machines, so that the reason why a problem occurs is judged better and more accurately; and distribution can be carried out according to skills in a more targeted manner.

Description

technical field [0001] The invention relates to the technical field of washing machine maintenance, in particular to a dispatching method for washing machine maintenance. Background technique [0002] In the context of the rapid development of the Internet of Things, the large-scale application of washing machines has also been realized, especially in places with dense crowds, such as schools, factories, dormitories, etc. How to maintain so many washing machines is a serious problem. After the washing machine breaks down, a corresponding fault code will be generated, and the maintenance personnel can query the maintenance manual according to the fault code, and then can perform maintenance according to the corresponding content of the maintenance manual. However, in many cases, the washing machine will have several faults superimposed at the same time, or the washing machine is in a critical state of failure, which is only triggered in a specific environment, so the maintena...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/06G06Q10/00
CPCG06Q10/063112G06Q10/20
Inventor 贾立民胡顺利张金利许挺茹杭利
Owner 浙江尼普顿科技股份有限公司