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Cabinet opening processing method, device and system based on intelligent cabinet

A processing method and technology of a processing device, applied in the field of smart cabinets, can solve problems such as affecting the efficiency of picking up items, increasing customer service pressure and cost, etc.

Active Publication Date: 2021-04-30
RAJAX NETWORK &TECHNOLOGY (SHANGHAI) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] In view of this, this application provides a cabinet opening processing method, device and system based on smart cabinets, the main purpose of which is to improve the technical problems in the current prior art that affect the efficiency of pick-up and increase the pressure and cost of customer service

Method used

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  • Cabinet opening processing method, device and system based on intelligent cabinet
  • Cabinet opening processing method, device and system based on intelligent cabinet
  • Cabinet opening processing method, device and system based on intelligent cabinet

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Embodiment Construction

[0037] Hereinafter, the present application will be described in detail with reference to the drawings and embodiments. It should be noted that, in the case of no conflict, the embodiments in the present application and the features in the embodiments can be combined with each other.

[0038] In order to improve the technical problems in the current existing technology that will affect the efficiency of pick-up and increase the pressure and cost of customer service. This embodiment provides a method for opening a cabinet based on an intelligent cabinet, such as figure 1 As shown, it can be applied to the client side of the pick-up user, and the method includes:

[0039] Step 101, the client obtains the verification code information of the current login account.

[0040] Smart cabinets can be unmanned cabin equipment with electronic locks placed in buildings, residences, and parks. Specifically, they can be storage equipment for storing takeaway meals and express items, such ...

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Abstract

The invention discloses a cabinet opening processing method, device and system based on an intelligent cabinet, and relates to the technical field of intelligent cabinets. The method comprises the following steps: acquiring verification code information of a current login account; sending a self-service cabinet cell door opening request of a user, the cabinet cell door opening request carrying the verification code information, so that safety verification of intelligent cabinet cell door opening is carried out according to the verification code information; and if the safety verification succeeds, receiving response information that the door of the cabinet cell is successfully opened. According to the invention, the user can apply for cabinet opening in a self-service manner, operations such as dialing customer service calls are reduced, the waiting time of the pickup user can be reduced, the pickup efficiency of the intelligent cabinet is improved, and the customer service pressure and cost are reduced.

Description

technical field [0001] The present application relates to the technical field of smart cabinets, in particular to a cabinet opening processing method, device and system based on smart cabinets. Background technique [0002] The smart cabinet can be used to store mailing items, and subsequent users can take out the stored items from the smart cabinet by entering the pick-up code. [0003] At present, the pick-up code can be automatically generated by the system or set by the delivery staff, and then sent to the pick-up user by the system, and the pick-up user uses the pick-up code to open the door to pick up the item in the smart cabinet. [0004] However, sometimes there are cases where the pickup code is sent incorrectly, or the courier puts it in the wrong cabinet when depositing the package, resulting in the pickup user being unable to pick up the package. If you try to solve it by calling customer service, it will not only affect the efficiency of picking up the package...

Claims

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Application Information

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IPC IPC(8): G07F17/12G07F11/00G07C9/00
CPCG07C9/00571G07C9/00896G07F17/13G07F9/002
Inventor 刘旭周威卢依宁陈威
Owner RAJAX NETWORK &TECHNOLOGY (SHANGHAI) CO LTD
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