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Dialogue intention classification method and device and method for generating intention classification model

A classification method and a classification model technology, applied in text database clustering/classification, unstructured text data retrieval, instruments, etc., can solve problems such as reduced work efficiency, a large number of manual processing tasks, and increased labor costs to achieve increased accuracy degree of effect

Pending Publication Date: 2021-06-25
ALIBABA GRP HLDG LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

If there is no good intention classification performance, a lot of manual processing is required, resulting in an increase in labor costs, thereby reducing work efficiency

Method used

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  • Dialogue intention classification method and device and method for generating intention classification model
  • Dialogue intention classification method and device and method for generating intention classification model
  • Dialogue intention classification method and device and method for generating intention classification model

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Embodiment Construction

[0062] In order to make the purpose, technical solution and advantages of the application clearer, the embodiments of the application will be described in detail below in conjunction with the accompanying drawings. It should be noted that, in the case of no conflict, the embodiments in the present application and the features in the embodiments can be combined arbitrarily with each other.

[0063] In a typical configuration of the present application, a computing device includes one or more processors (CPUs), input / output interfaces, network interfaces, and memory.

[0064] Memory may include non-permanent storage in computer readable media, in the form of random access memory (RAM) and / or nonvolatile memory such as read only memory (ROM) or flash RAM. Memory is an example of computer readable media.

[0065] Computer-readable media, including both permanent and non-permanent, removable and non-removable media, can be implemented by any method or technology for storage of inf...

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PUM

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Abstract

The invention discloses a dialogue intention classification method and device. Information input into an intention classification model comprises a word segmentation text and a word segmentation pinyin text, in this way, due to the fact that information representing a word further comprises correct pinyin components, the accuracy corresponding to the word is increased, and a guarantee is provided for obtaining better intention classification performance. In one exemplary example, better text representation is obtained through a self-attention mechanism and / or a mutual attention mechanism, so that better intention classification performance is obtained.

Description

technical field [0001] The present application relates to but not limited to speech processing technology, especially a method and device for categorizing dialogue intent and a method for generating an intent categorization model. Background technique [0002] Conversational intent classification has very important application value in speech processing. If there is no good intent classification performance, a lot of manual processing is required, resulting in increased labor costs and reduced work efficiency. Contents of the invention [0003] The present application provides a dialog intent classification method and device, and a method for generating an intent classification model, which can obtain better intent classification performance. [0004] An embodiment of the present invention provides a dialog intent classification method, including: [0005] converting the first participle text corresponding to the dialogue into the first participle pinyin text, and conver...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F40/151G06F40/279G06F16/35
CPCG06F16/35
Inventor 宋凯嵩林君孙常龙赵露君康杨杨刘晓钟张琼
Owner ALIBABA GRP HLDG LTD
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