Strategy determination method and device and electronic equipment

A technique for determining methods and strategies

Active Publication Date: 2021-08-13
CHINA MOBILE GRP GUANGDONG CO LTD +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] The purpose of the embodiment of the present invention is to provide a policy determination method, device, and electronic equipment to solve the existing policy in the prior art due to the way of analyzing and processing user data through manual experience to determine the corresponding processing policy of the user. Issues with less efficiency and less accuracy identified

Method used

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  • Strategy determination method and device and electronic equipment
  • Strategy determination method and device and electronic equipment
  • Strategy determination method and device and electronic equipment

Examples

Experimental program
Comparison scheme
Effect test

Embodiment 1

[0082] Such as figure 1 As shown, the embodiment of the present invention provides a method for determining a policy. The execution subject of the method may be a server, and the server may be an independent server or a server cluster composed of multiple servers. The method specifically may include the following steps:

[0083] In S102, the communication behavior data of existing users within a preset time period is acquired.

[0084] Wherein, the preset time period can be any time period, for example, the preset time period can be within the past year, within the past three months, etc., and the existing users can be users who are not currently lost (that is, those who are still using mobile communication services online users), and the online time of existing users can be users who exceed the preset online time threshold. For example, existing users can be users who are still online and have been online for more than one year. The detected target user, the target user can...

Embodiment 2

[0110] Such as figure 2 As shown, the embodiment of the present invention provides a method for determining a policy. The execution subject of the method may be a server, and the server may be an independent server or a server cluster composed of multiple servers. The method specifically may include the following steps:

[0111] In S202, the communication behavior data of existing users within a preset time period is acquired.

[0112] For the specific processing procedure of the above S202, reference may be made to the related content in S102 in the above Embodiment 1, which will not be repeated here.

[0113] In S204, the long-term trend of the target user is determined based on the communication behavior data of the existing users within the preset time period and the preset entropy value method.

[0114] In implementation, through the preset entropy value method, communication behavior data containing multiple indicators can be processed, reducing the complexity of data...

Embodiment 3

[0169] The above is the policy determination method provided by the embodiment of the present invention. Based on the same idea, the embodiment of the present invention also provides a policy determination device, such as Figure 6 shown.

[0170] The device for determining the strategy includes: a data acquisition module 601, a data processing module 602, a type determination module 603 and a strategy determination module 604, wherein:

[0171] A data acquisition module 601, configured to acquire communication behavior data of existing users within a preset time period, where the existing users include target users to be detected;

[0172] A data processing module 602, configured to target communication information based on the existing users, where the target communication information includes at least one of long-term trends, short-term trends, elastic space, and current status information;

[0173] A type determining module 603, configured to determine the health type of ...

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Abstract

The embodiment of the invention discloses a strategy determination method and device and electronic equipment, and the method comprises the steps: obtaining the communication behavior data of stock users in a preset time period, wherein the stock users comprise target users to be detected; determining the target communication information of the target user based on the communication behavior data of the stock user, wherein the target communication information comprises at least one of a long-term trend, a short-term trend, an elastic space and current situation information; determining a health degree type to which the target user belongs based on the target communication information of the target user; and determining a client processing strategy corresponding to the target user according to the health degree type to which the target user belongs. Through the method, the health degree type of the target user can be determined from multiple dimensions so as to determine the client processing strategy of the target user, and the strategy determination accuracy is ensured while the strategy determination efficiency is improved.

Description

technical field [0001] The present invention relates to the field of computer technology, in particular to a policy determination method, device and electronic equipment. Background technique [0002] With the rapid development of information technology, the number of mobile communication users is increasing day by day. How to reduce the churn rate of users, avoid the phenomenon of users leaving the network, and increase the market share has become the focus of attention of operators. [0003] At present, operators can manually count user data and analyze and judge user data based on their own experience to predict whether users are prone to churn, and take relevant measures to retain users if they predict that users are likely to churn. [0004] However, the method of analyzing and processing user data through the above-mentioned manual experience to adopt a corresponding processing strategy for the user has the following problems: due to the large number of mobile communic...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/06G06Q30/02
CPCG06Q10/0637G06Q30/0201G06Q30/0202Y02D30/70
Inventor 曾国文罗琼华袁鸢韦茂源
Owner CHINA MOBILE GRP GUANGDONG CO LTD
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