Online service-based online session response configuration method and system
A technology of session response and configuration method, which is applied in the field of online services and can solve problems such as low response efficiency
Inactive Publication Date: 2021-08-31
SUZHOU JUHUIBANG NEW MATERIAL TECH CO LTD
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Problems solved by technology
[0002] At present, when performing session response business processing on online session application terminals, the intelligent response to online session terminals often cannot meet the actual needs of users, and the response efficiency is low
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[0032] figure 1 A schematic flow chart showing a method for configuring an online session response based on an online service provided by an embodiment of the present application is shown, and the method for configuring an online session response based on an online service can be executed by the online service platform shown.
[0033]The online service platform in the embodiment of the present disclosure is a server or a server cluster, which may include one or more processors. The processor may process information and / or data related to the service request to perform one or more functions described herein. In some embodiments, a processor may include one or more processing engines (eg, a single-core processor or a multi-core processor). For example only, a processor may include one or more hardware processors, such as a central processing unit CPU, an application-specific integrated circuit ASIC, an application-specific instruction set processor ASIP, a graphics processing u...
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The embodiment of the invention provides an online session response configuration method and system based on an online service; the method comprises the steps: obtaining the online session log information of an online session application terminal which needs to carry out the session setting, and carrying out the session setting according to the online session log information; constructing the terminal data of the online session application terminal which needs to be subjected to session setting and has responded to according to the online session application terminal which needs to be subjected to session setting and the terminal data of the online session application terminal which has been subjected to session setting and has responded to and corresponding to the online session application terminal which needs to be subjected to session setting; and then, according to the terminal data of the online session application terminal which needs to be subjected to session setting and has responded, determining the clustered data of the responded session end of the attribute matrix of the online session application terminal which needs to be subjected to session setting and has responded in the online session application terminal, thereby constructing session response configuration information of the online session application terminal. On the basis, the response intelligence degree of the online session can be improved, and the use experience of a user is improved.
Description
technical field [0001] The present application relates to the technical field of online services, in particular, to an online service-based online session response configuration method and system. Background technique [0002] At present, when performing session response business processing on an online session application terminal, the intelligent response to the online session terminal often cannot meet the actual problem needs of the user, and the response efficiency is low. Contents of the invention [0003] Based on the above, the embodiments of the present application provide an online service-based online session response configuration method and system, which can deal with the online session status of each responded online session application terminal according to the online session log information, thereby improving the online session Response intelligent degree, improve user experience. [0004] The online service-based online session response configuration meth...
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IPC IPC(8): G06F9/54
CPCG06F9/547G06F2209/541
Inventor 杨建国
Owner SUZHOU JUHUIBANG NEW MATERIAL TECH CO LTD