Method, system and device for analyzing reason of poor network quality

An analysis method and low-quality technology, applied in the direction of structured data retrieval, resources, instruments, etc., can solve the problems of consuming a lot of manpower and time, and achieve the effect of reducing manpower points and analysis time

Active Publication Date: 2021-10-12
CHINA MOBILE GRP GUANGDONG CO LTD +1
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0004] In order to solve the problem that the analysis of the cause of poor network quality requires a lot of manpower and time, the present invention provides a method, system and device for analyzing the cause of poor network quality

Method used

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  • Method, system and device for analyzing reason of poor network quality
  • Method, system and device for analyzing reason of poor network quality
  • Method, system and device for analyzing reason of poor network quality

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Experimental program
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Embodiment 1

[0055] figure 1 It is a flowchart of a method for analyzing the cause of poor network quality in an exemplary embodiment of the present invention. The execution subject in Embodiment 1 of the present invention may be a server or a terminal, and the flow of the method for analyzing the cause of poor network quality includes the following steps.

[0056] S02: Obtain the service cell occupied by the user corresponding to the complaint information according to the complaint information, and use it as the complaint cell.

[0057] S04: Obtain the data source of the complaint cell.

[0058] S06: Input the data source into a preset analysis model to obtain the reasons for the poor quality of the complained community.

[0059] Compared with manually checking the causes of poor quality in a wide range of sites one by one, the method for analyzing the causes of poor network quality provided by the embodiments of the present invention can greatly reduce the time for manpower pointing ou...

Embodiment 2

[0109] Embodiments of the present invention provide a network quality difference analysis system, a device, and a computer-readable storage medium.

[0110] An embodiment of the present invention provides a network quality analysis system, including:

[0111] The complaint cell positioning module is used to obtain the service cell occupied by the user corresponding to the complaint information according to the complaint information, and use it as the complaint cell;

[0112] A data acquisition module, configured to acquire the data source of the complaint community;

[0113] The analysis module is used to input the data source into the analysis model to obtain the reasons for the poor quality of the complained community.

[0114] The network quality analysis system provided by the embodiment of the present invention can also execute figure 1 The method implemented by the network quality analysis system in China, and realizes the network quality analysis system in figure 1 T...

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Abstract

The invention discloses a method, a system and a device for analyzing a reason for poor network quality, and belongs to the field of mobile communication. According to the method for analyzing the reason of the poor network quality, the service cell occupied by the corresponding user is obtained according to the complaint information to serve as the complaint cell, the data source of the complaint cell is input into the analysis model to be analyzed, the poor quality reason of the complaint cell is obtained, and therefore analysis of the poor quality reason of the complaint is completed. Compared with manual troubleshooting of the reasons causing poor quality one by one in a large-scale field, the technical scheme of the invention greatly reduces the time of manual indication and analysis.

Description

technical field [0001] The invention relates to the field of mobile communication, in particular to a method, system and device for analyzing the cause of poor network quality. Background technique [0002] In the communication field, good network communication quality can provide users with a good experience. When the network quality is poor, the user experience is not good, and they often complain to the network operator. [0003] Operators often need to send out work orders after receiving complaints about poor user experience, and the staff will investigate the causes of poor quality one by one in a wide range of sites. Therefore, the analysis of the cause of poor network quality requires a lot of manpower and time. Contents of the invention [0004] In order to solve the problem that analyzing the cause of poor network quality requires a lot of manpower and time, the present invention provides a method, system and device for analyzing the cause of poor network quali...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/06G06F16/29G06F16/2458G06F40/205G06F40/279
CPCG06Q10/06395G06F16/2465G06F40/279G06F40/205G06F16/29G06F2216/03
Inventor 邓兆斌黄沛江郭方翟伟洪胡思媚
Owner CHINA MOBILE GRP GUANGDONG CO LTD
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