Hospital logistics service quality comprehensive evaluation system
A service quality and comprehensive evaluation technology, applied in the field of hospital logistics service quality comprehensive evaluation system, can solve the problems of inability to evaluate objective data, lack of quantitative evaluation indicators, etc., and achieve the effect of improving objectivity
Inactive Publication Date: 2021-11-12
NANJING TIANSU AUTOMATION CONTROL SYST
View PDF0 Cites 2 Cited by
- Summary
- Abstract
- Description
- Claims
- Application Information
AI Technical Summary
Problems solved by technology
[0008] In order to overcome the defects and deficiencies in the above-mentioned prior art, the present invention provides a comprehensive evaluation system for hospital logistics service quality. The purpose of the invention is to provide an objective, standard and complete system for comprehensive evaluation of hospital logistics service quality , to solve the problem that the existing evaluation methods lack quantitative evaluation indicators and cannot evaluate the level of hospital logistics services based on objective data
Method used
the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
View moreImage
Smart Image Click on the blue labels to locate them in the text.
Smart ImageViewing Examples
Examples
Experimental program
Comparison scheme
Effect test
Embodiment Construction
[0032] In order to make the object, technical solution and technical effect of the present invention clearer, the present invention will be further described in detail below in conjunction with the accompanying drawings and embodiments. It should be understood that the specific embodiments described here are only used to explain the present invention, and are not intended to limit the protection scope of the present invention.
[0033] Such as figure 1 As shown, a hospital logistics service quality comprehensive evaluation system is shown, including a data collection and storage module, an index calculation module, a weight calculation module and a logistics scoring module;
[0034] The data acquisition and storage module connects with each business system in the hospital logistics management through an interface, and collects business data of each business system in the hospital logistics management; the business data includes alarm data, business The work order data of the ...
the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More PUM
Login to View More Abstract
The invention discloses a hospital logistics service quality comprehensive evaluation system, and relates to the technical field of hospital logistics information management. The system comprises a data acquisition and storage module, an index calculation module, a weight calculation module and a logistics scoring module, wherein the data acquisition and storage module acquires business data of business systems in hospital logistics management; the index calculation module converts the business data into evaluation indexes according to six dimensions of personnel, finance, materials, safety, quality and service; the weight calculation module performs hierarchical analysis on each evaluation index and determines a weight of each evaluation index; and the logistics scoring module calculates an overall evaluation score of hospital logistics services according to an index value and the weight of each evaluation index. The invention changes artificial subjective directional evaluation of hospital logistics service quality into quantitative evaluation according to objective facts, has the characteristics of objectiveness, accuracy and completeness, objectively evaluates a comprehensive score of the hospital logistics service quality, and provides a reference basis for the hospital logistics management.
Description
technical field [0001] The invention relates to the technical field of hospital logistics information management, and more specifically relates to a hospital logistics service quality comprehensive evaluation system. Background technique [0002] Hospital logistics service is an important guarantee for hospital medical services, and it is the basis for front-end clinical departments to carry out normal medical treatment for patients. The content of hospital logistics services is complex, involving many majors, and has high technical requirements. However, domestic hospitals have problems such as inconsistent service standards, slow development of logistics informatization, and lack of logistics management talents in domestic hospitals. A comprehensive evaluation system for hospital logistics service quality has become an urgent task for hospital logistics management. [0003] At present, there are generally two types of methods for comprehensive evaluation of the quality of...
Claims
the structure of the environmentally friendly knitted fabric provided by the present invention; figure 2 Flow chart of the yarn wrapping machine for environmentally friendly knitted fabrics and storage devices; image 3 Is the parameter map of the yarn covering machine
Login to View More Application Information
Patent Timeline
Login to View More Patent Type & Authority Applications(China)
IPC IPC(8): G06Q10/06G06F17/16G06F17/18G16H40/20
CPCG06Q10/06395G06F17/16G06F17/18G16H40/20
Inventor 侯逸文陈高祥焦泽通王伟江
Owner NANJING TIANSU AUTOMATION CONTROL SYST