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Root cause analysis method and device of operation and maintenance system, and equipment

An operation and maintenance system and analysis method technology, applied in the direction of responding to errors, non-redundancy-based fault handling, instruments, etc., can solve problems such as inefficient fault location methods, untimely fault processing, etc., to reduce the average resolution time. Effect

Active Publication Date: 2022-01-11
CLOUD WISDOM BEIJING TECH
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Problems solved by technology

This manual-based fault location method is very inefficient, resulting in untimely handling of many faults

Method used

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  • Root cause analysis method and device of operation and maintenance system, and equipment
  • Root cause analysis method and device of operation and maintenance system, and equipment
  • Root cause analysis method and device of operation and maintenance system, and equipment

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Embodiment Construction

[0045] Exemplary embodiments of the present disclosure will be described in more detail below with reference to the accompanying drawings. Although exemplary embodiments of the present disclosure are shown in the drawings, it should be understood that the present disclosure may be embodied in various forms and should not be limited by the embodiments set forth herein. Rather, these embodiments are provided for more thorough understanding of the present disclosure and to fully convey the scope of the present disclosure to those skilled in the art.

[0046] In the embodiments of the present invention, the operation and maintenance system refers to a general term for a collection of operation and maintenance object entities, such as a computer room of an Internet company in a certain place, a banking system, and the like.

[0047] Node: An entity module or an abstract module that implements a single function in the operation and maintenance system, such as microservices, servers,...

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Abstract

The invention discloses a root cause analysis method and device of an operation and maintenance system, and equipment. The method comprises the steps of obtaining root cause analysis problem description of nodes in an operation and maintenance system; according to the root cause analysis problem description, generating a node state transition record list, wherein the node state transition record list comprises state transition relations among nodes; and screening the node state transition record list to obtain the root cause node. According to the scheme, the root event causing the problem can be quickly and efficiently found, the process of finding the root cause of the fault by operation and maintenance personnel is accelerated, and the average solving time of the fault is shortened.

Description

technical field [0001] The present invention relates to the technical field of data processing of an operation and maintenance system, in particular to a root cause analysis method, device and equipment of an operation and maintenance system. Background technique [0002] With the continuous development of the operation and maintenance system, the complexity of the operation and maintenance system is gradually increasing, and it is becoming more and more difficult to describe the behavior characteristics of the operation and maintenance system. For a simple operation and maintenance system, it is easy to deduce the cause and effect of operation and maintenance events, and then describe this logical relationship as a feature of the system. [0003] For large-scale operation and maintenance systems, the description of this logical relationship will become extremely complicated, so it is difficult for operation and maintenance personnel to use its troubleshooting logic to quick...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): G06F11/07
CPCG06F11/079G06F11/0793
Inventor 李美伦严川白朋张博
Owner CLOUD WISDOM BEIJING TECH
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