Scheduling system and method

A scheduling and solution technology, applied in the field of scheduling system, can solve the problems of not considering the service time of each customer, and it is difficult to guarantee the total working time of the service personnel, so as to reduce the fragmentation time, reduce the waiting time, and shorten the moving distance. Effect

Pending Publication Date: 2022-03-01
福寿康智慧(上海)医疗养老服务有限公司
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Problems solved by technology

However, the existing scheduling system does not consider the length of on-site service required by each customer when schedu

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  • Scheduling system and method
  • Scheduling system and method

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Embodiment Construction

[0026] In the following description, the present invention is described with reference to various examples. However, one skilled in the art will recognize that the various embodiments may be practiced without one or more of the specific details, or with other alternative and / or additional approaches. In other instances, well-known operations have not been shown or described in detail so as not to obscure the inventive concepts of the present invention. Similarly, for purposes of explanation, specific configurations are set forth in order to provide a thorough understanding of embodiments of the invention. However, the invention is not limited to these specific details. Furthermore, it should be understood that the embodiments shown in the drawings are illustrative representations and are not necessarily drawn to correct scale.

[0027] In this specification, reference to "one embodiment" or "the embodiment" means that a particular feature, structure, or characteristic descri...

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Abstract

The invention discloses a scheduling system which comprises an order module, a client information module, a service personnel information module and a control center. Wherein the order module is used for determining customer information according to a customer order, and the customer information comprises a customer address, a service required by a customer and expected service time. The customer information module is used for storing customer information determined by the order module. And the service personnel information module is used for storing service personnel information, wherein the service personnel information comprises a traffic tool adopted by each service personnel. And the control center is used for determining the arrangement scheme with the shortest total service duration of the service personnel according to the customer information and the service personnel information.

Description

technical field [0001] The present invention relates to the technical field of itinerary planning, in particular to a scheduling system and method. Background technique [0002] With the increasing demand for door-to-door service, the number of service orders that a single service person needs to complete is also increasing. Reasonably planning the service sequence of service personnel can increase the effective working hours of service personnel on the one hand, and reduce the waiting time of service personnel on the other hand. [0003] Existing scheduling systems are mostly designed for industries such as food delivery, express delivery, goods distribution, or car use. The characteristic of these industries is that there is no fixed service time, and most of them are point-to-point moving processes. Therefore, the key to its scheduling system lies in path planning. [0004] However, for the door-to-door service industry, the scheduling system adopted not only needs to ...

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Application Information

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IPC IPC(8): G06Q10/06G06Q10/04G06Q50/10
CPCG06Q10/06316G06Q10/04G06Q50/10
Inventor 张军袁翔殷斌
Owner 福寿康智慧(上海)医疗养老服务有限公司
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