Data processing method, device and equipment of socialized customer relationship management system and storage medium
A customer relationship management and data processing technology, which is applied in the data processing field of socialized customer relationship management system, can solve problems such as low data processing efficiency and waste of human resources, and achieve the goal of facilitating classification, tracking and management, improving efficiency and reducing waste Effect
Pending Publication Date: 2022-03-25
杭州米络星科技(集团)有限公司
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[0004] However, this method will lead to low efficiency of data processing, which in turn leads to waste of human resources
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[0048]In order to make the purposes, technical solutions and advantages of the embodiments of the present application clearer, the technical solutions in the embodiments of the present application will be clearly and completely described below in conjunction with the drawings in the embodiments of the present application. Obviously, the described embodiments It is a part of the embodiments of this application, not all of them. The components of the embodiments of the application generally described and illustrated in the figures herein may be arranged and designed in a variety of different configurations.
[0049] Accordingly, the following detailed description of the embodiments of the application provided in the accompanying drawings is not intended to limit the scope of the claimed application, but merely represents selected embodiments of the application. Based on the embodiments in this application, all other embodiments obtained by persons of ordinary skill in the art wi...
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The embodiment of the invention provides a data processing method and device for a socialized customer relationship management system, equipment and a storage medium, and relates to the technical field of data processing. The method comprises the steps of firstly obtaining a target screening strategy, push information corresponding to the target screening strategy and a trigger condition of the target screening strategy, and then adding a target attribute tag to an object recorded in a socialized customer relationship management system based on the target screening strategy. And if the data corresponding to the object with the target attribute tag satisfies the trigger condition, pushing the push information to the object with the target attribute tag in the socialized customer relationship management system. According to attribute data and operation data of an object, differentiated push information can be automatically customized for the object and sent, and the data processing efficiency is improved.
Description
technical field [0001] The present application relates to the technical field of data processing, in particular, to a data processing method, device, equipment and storage medium of a socialized customer relationship management system. Background technique [0002] The Social Customer Relationship Management (SCRM) system is a tool for managing customer relationships, specifically for managing social customer information, customer-related order information, and the like. The SCRM system enables enterprises to continuously strengthen communication and contact with customers, understand customer needs, and then formulate and push personalized push information for them to achieve further development of the company. [0003] In the existing SCRM system, if it is necessary to formulate and push personalized marketing information for customers, it is necessary to manually perform a series of processing on customer data, including screening, analysis, adding labels and grouping, an...
Claims
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Login to View More IPC IPC(8): G06Q30/06G06F16/958
CPCG06Q30/0631G06F16/958
Inventor 戎永刚
Owner 杭州米络星科技(集团)有限公司