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Method for remotely monitoring faults of display screen of self-service terminal

A self-service terminal and remote monitoring technology, which is applied in the direction of instruments, televisions, closed-circuit television systems, etc., can solve the problems of difficult guarantee of timeliness, time-consuming, labor-intensive, etc., and achieve timeliness of maintenance, reduce labor costs, controllability and adaptability strong effect

Pending Publication Date: 2022-05-17
HORSENT TECH CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0002] With the increasing popularity of self-service equipment in the fields of finance, medical care, transportation and education, it greatly facilitates our lives. At present, human-computer interaction on self-service equipment is usually realized by touch monitors. Therefore, it is necessary to ensure that the functions of the monitors are normal at all times. Once a display problem occurs, it will affect the use of the self-service terminal
[0003] However, self-service terminals are distributed all over the country, and it is time-consuming and manpower-intensive to inspect by people, and it is difficult to guarantee timeliness, which has certain limitations; therefore, we propose a method for remote monitoring of self-service terminal display screen failures

Method used

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  • Method for remotely monitoring faults of display screen of self-service terminal
  • Method for remotely monitoring faults of display screen of self-service terminal

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Embodiment Construction

[0023] The following will clearly and completely describe the technical solutions in the embodiments of the present invention with reference to the accompanying drawings in the embodiments of the present invention. Obviously, the described embodiments are only some, not all, embodiments of the present invention. Based on the embodiments of the present invention, all other embodiments obtained by persons of ordinary skill in the art without creative efforts fall within the protection scope of the present invention.

[0024] see figure 2 Shown: the present invention is a kind of method for remote monitoring self-service terminal display screen fault, comprises Internet 6, self-service terminal 1, ARM mainboard 5 and background server 7, Internet 6 is used as data transmission carrier, self-service terminal 1 and ARM mainboard 5 Electrically connected, the ARM motherboard 5 and the background server 7 are both connected to the Internet 6 by communication;

[0025] Such as figu...

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Abstract

The invention discloses a method for remotely monitoring faults of a display screen of a self-service terminal, and relates to the technical field of self-service terminal maintenance. The monitoring method provided by the invention comprises the following steps: step S1, installing a camera above a display of the self-service terminal; s2, the camera is connected to an embedded ARM mainboard, after the ARM mainboard collects a display image, image processing is carried out, and whether the display image of the display is in a normal state or not is recognized; s3, based on the above steps, the embedded ARM mainboard sends a result after image recognition to a background server in real time through the Internet; s4, the background server receives the data sent back by the self-service terminal and judges whether the function of the display is normal or not; and S5, completing remote monitoring of the fault of the display screen of the self-service terminal. According to the self-service terminal, the fault of the display screen is monitored in real time, the timeliness of use of the self-service terminal is maintained, meanwhile, the labor cost of maintenance is reduced, and controllability and adaptability are enhanced.

Description

technical field [0001] The invention relates to the technical field of self-service terminal maintenance, in particular to a method for remotely monitoring the failure of a display screen of a self-service terminal. Background technique [0002] With the increasing popularity of self-service equipment in the fields of finance, medical care, transportation and education, it greatly facilitates our lives. At present, human-computer interaction on self-service equipment is usually realized by touch monitors. Therefore, it is necessary to ensure that the functions of the monitors are normal at all times. Once a display problem occurs, it will affect the use of the self-service terminal. [0003] However, self-service terminals are distributed all over the country, and it is time-consuming and manpower-intensive to inspect by people, and it is difficult to guarantee timeliness, which has certain limitations; therefore, we propose a method for remote monitoring of self-service ter...

Claims

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Application Information

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IPC IPC(8): H04N7/18G06V20/40G06V20/52
CPCH04N7/183
Inventor 杨勇
Owner HORSENT TECH CO LTD