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Apparatus and method for computer controlled call processing applications in packet switched telephone networks

A telephone call and computer technology, applied in branch office equipment, digital voice transmission telephones, telephone service networks, etc., can solve the problems of unsuccessful application of packet network telephone methods and equipment, etc.

Inactive Publication Date: 2005-03-30
INTEL CORP
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0005] Computer telephony integration has been widely applied to traditional telephony methods and devices, but has not been successfully applied to methods and devices involving packet network telephony

Method used

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  • Apparatus and method for computer controlled call processing applications in packet switched telephone networks
  • Apparatus and method for computer controlled call processing applications in packet switched telephone networks
  • Apparatus and method for computer controlled call processing applications in packet switched telephone networks

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Embodiment Construction

[0019] Detailed Description of Preferred Embodiments

[0020] figure 1 An overview of interconnecting gatekeeper computers 102 with application computers 103 in accordance with the teachings of the present invention is described. To accomplish this interconnection, gatekeeper computer 102 is enhanced and expanded by adding software with functions as described below. Communication path 105 may be any type of data communication path.

[0021] figure 1 The layout includes several external telephony application systems 104, usually implemented as software, which can be located on the application computer 103 or a separate computer connected to the application computer 103 via any communication network. Typically, an application computer can be co-located with one of the endpoints described below.

[0022] figure 1 The layout also includes endpoints 106, which may be personal computers, network computer equipment (NC), or any other node capable of interconnecting with a packet...

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PUM

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Abstract

A method is presented comprising transmitting, from an application computer communicably connected to a call controller which is connected to a data network, packetized messages indicative of telephone calls in progress at an endpoint of the data network, or indicative of such endpoint, and transmitting, from the call controller to the application computer, packetized messages indicative of a variety of information contained in, or relevant to, the telephone calls so as to process such information for a variety of applications. Apparatus to implement the method is also presented.

Description

[0001] Cross References to Related Applications [0002] This application is a continuation-in-part of US Patent Application No. 08 / 955,834, filed October 21,1997. field of invention [0003] The present invention relates to computer telephony integration (CTI), and more particularly to an improved method and apparatus for processing telephone calls using various applications in a packet telephone switching network using CTI technology. Background of the invention [0004] Telephony over packet networks, especially over wide area networks such as the Internet, has received considerable attention in recent months. More specifically, scientists have begun investigating the possibility of sending voice and video traffic over packet-switched data networks. Sending such traffic over a packet-switched network is more cost-effective than traditional telephony, which requires a dedicated circuit between the calling party and the called party. [0005] Computer telephony integratio...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/66H04L29/06H04M1/253H04M3/00H04M7/00
CPCH04L65/4007H04L29/06265H04L65/104H04L29/06244H04L29/06238H04L29/06204H04L65/1036H04L65/103H04L29/06027H04L29/06197H04L65/1009H04M2242/16H04L29/06394H04M7/006H04L29/06272H04L29/06258H04L65/1043H04M1/2535H04L65/1006H04L65/1026H04M7/0012H04L65/1106H04L65/401H04L65/1104H04L65/1101
Inventor C·R·施特拉特迈尔D·芬尼
Owner INTEL CORP
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