Hotel service management sytem

A service management and hotel technology, applied in the field of hotel service system, can solve the problems of failure to protect customer privacy, increase hotel manpower investment, and failure to realize self-service, etc., to shorten the investment recovery period, simplify check-in procedures, and facilitate check-in quick effect

Inactive Publication Date: 2007-11-07
成都合力邦诚科技有限公司
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  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

For example, the Chinese patent No. 02277583.8 invented the patent titled "Hotel Front Desk Service Device". Although it solves the problem of low manual operation efficiency, it also needs to pay in advance when booking a room, or swipe a card when booking a ro

Method used

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  • Hotel service management sytem

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Embodiment Construction

[0030] A hotel service management system, comprising: a server, a customer service machine operated at the front desk, a comprehensive information management subsystem for background management, a membership smart card that cooperates with the customer service machine and is provided with room number information and a valid time period by the hotel door lock control device, The member smart card cooperates with the hotel door lock control device to open and close the door, and the present invention can be operated in the following manner: a, the customer service machine provided with the hotel service management system identifies the member smart card, enters the hotel service management system, and identifies the member smart card as induction identification Or card identification; b. Select the hotel self-service room reservation system of the hotel service management system, the hotel self-service room reservation system displays the room status and price information, select ...

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Abstract

This invention discloses a hotel service management system including the following steps: a, setting intelligent cards of a customer service machine for identifying members entering into the hotel service management system, b, a hotel self-help room booking subsystem for displaying guest-room state and price information and selecting un-booked rooms to write the room number information and valid time section in the card, a combined information management subsystem deducts the money to finish self-help booking, c, after entering into the hotel, the customer service machine identifies the member intelligent card to select items to be consumed to be deducted by the combined management subsystem and customers can consume in the hotel.

Description

technical field [0001] The invention relates to a hotel service system, in particular to a hotel service management system mainly aimed at members' self-service room opening and consumption. Background technique [0002] As the domestic business and tourism industry continues to heat up, hotels and hotels have also ushered in a period of rapid development, and hotels and hotels of various forms, types, and scales have emerged as the times require. In particular, the vigorous rise of family and personal self-help travel has spawned a large number of small hotels and self-service hotels. The management of such hotels requires simple, efficient and low-cost management. The existing hotel front desk service, including the property management of residential quarters, does not have a modern self-control information service device. Most of them are in the primitive and backward situation of manual consultation and handwritten registration. Selected serv...

Claims

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Application Information

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IPC IPC(8): G07F17/00G06Q10/00G06Q50/12
Inventor 江敏
Owner 成都合力邦诚科技有限公司
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