Chatting robot system and automatic chatting method

A chatbot and robot server technology, applied in transmission systems, digital transmission systems, and devices that provide special services in branch offices, etc., can solve the problems of poor system architecture scalability, lack of information distribution mechanisms, etc. Highly scalable effect

Inactive Publication Date: 2007-11-21
TENCENT TECH (SHENZHEN) CO LTD
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  • Summary
  • Abstract
  • Description
  • Claims
  • Application Information

AI Technical Summary

Problems solved by technology

[0006] However, this chat robot system architecture in the prior art lacks an information distribution mechanism, and it will encounter greater difficulties in supporting a large number of users, so the scalability of this system architecture is poor

Method used

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  • Chatting robot system and automatic chatting method
  • Chatting robot system and automatic chatting method
  • Chatting robot system and automatic chatting method

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Embodiment Construction

[0075] In order to make the object, technical solution and advantages of the present invention more clearly, the present invention will be further described in detail below in conjunction with the accompanying drawings and specific embodiments.

[0076] The main idea of ​​the present invention is: the distribution server receives user sentences, then distributes the user sentences to the corresponding robot servers according to the principle of load balancing, and the robot server responds to the user sentences and automatically feeds back replies to the users, thereby making the load balance of the robot servers satisfy meet the needs of massive users and improve scalability. Further, the present invention uses a knowledge base file instead of a database as the carrier of knowledge points. The specially designed format of this knowledge base file is more suitable for reasoning and generating personalized answers, making the chat robot more intelligent.

[0077] FIG. 1 is a sc...

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Abstract

The system comprises a delivery server and at least two robot servers. Wherein, the delivery server is used to receive the user's message and to deliver the user's message to the relevant robot server; the robot server is used to respond to the user's message and to automatically give a feedback reply. The invention also reveals a method thereof.

Description

technical field [0001] The invention relates to the field of artificial intelligence, and more specifically, the invention relates to a chat robot system and an automatic chat method. Background technique [0002] In recent years, the means of communication between people have become increasingly abundant. Communication methods such as instant messaging tools and mobile phone text messages are becoming more and more popular. Based on these means of communication, in addition to realizing communication between people, it also makes it possible to communicate between people and artificial intelligence systems. [0003] The chat robot system is an artificial intelligence system that can be online at all times by means of communication and communicate with people through natural language. In addition to the chat function, the chat robot system can also have many value-added services, such as weather query, map query, life information query, calculator, dictionary, etc., and ca...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04M3/42H04L12/16
CPCH04L12/1818
Inventor 杨海松刘云峰刘致远禹荣凌
Owner TENCENT TECH (SHENZHEN) CO LTD
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