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Multi-partner active interactive service system

A service system, active technology, applied in the fields of computer science and informatics, can solve problems such as line analysis and generation, and achieve the effect of reducing post-maintenance and trouble

Inactive Publication Date: 2009-02-25
苏州中茵泰格科技有限公司
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  • Abstract
  • Description
  • Claims
  • Application Information

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Problems solved by technology

[0003] Aiming at the above-mentioned problems, the present invention proposes a multi-party active interactive service system, which adopts multi-party active interaction in the active interactive service system. The service system interacts, seeks solutions and related data, so that the services of the active interactive service system can actively interact and obtain third-party cooperation and support under the goal of precise service

Method used

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  • Multi-partner active interactive service system

Examples

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Effect test

Embodiment 1

[0020] Embodiment 1: In the hotel service system, the control system server 3 passes through the information collection system 2, including video collection 5, audio collection 6, temperature and other parameter sensing collection 7, to the customer object person 1 staying in the hotel, for real-time or Time-sharing holographic information collection, through such diversified information collection, we can obtain the appearance information data, behavior information data, voice information data, temperature information data, emotional information data and other information data of the hotel customer target person 1. The control system server 3 fully understands the needs 4 of the hotel customer 1 through the analysis of these data, and provides accurate services to the hotel customer 1 through video display 8 and audio display 9 in the first time. When the application service system cannot analyze the data of the hotel customer 1 and cannot provide services, the control system ...

Embodiment 2

[0021] Embodiment 2: in the computer network control service system, the object 1 is a subsystem of a certain function of the computer, and the computer network control service system server 3 carries out network monitoring to the object 1 by the network monitoring system 2, and collects data in real time or time-sharing , including running status data, port change data, etc., and analyze possible mutation situations, and generate a correct solution 4 and provide it to a certain functional subsystem object 1 of the computer before the mutation situation occurs. Before the above-mentioned sudden change occurs, the computer network control service system server 3 has no matching data and cannot analyze it, and interacts directly or indirectly with the third-party system 5 or third-party system cluster 6 to find matching data, analyze it, and finally solve the problem. question.

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Abstract

The invention discloses a multi-party active interaction service system. A medium is adopted to collect the object data and transmit the data to a server. The server generates a target according to the data. The server interacts with a third party when the server generates the target according to the data. Based on the active interaction principle, the service system can automatically interact with the third party and achieve the process of multi-party interaction, solves the complicated problems which can be treated by the single system, carries out the automatic active interaction without needing the direct or indirect support from the system manufacturer, and reduces the maintenance and the trouble in the further.

Description

technical field [0001] The invention relates to the fields of computer science and informatics, in particular to a multi-party active interactive service system. technical background [0002] With the rapid development of human-computer interaction in the computer field, people's requirements for the results of human-computer interaction are becoming more and more detailed and strict. No matter what kind of interaction method is used, manual interaction, voice interaction or multimedia interaction, it is necessary to give the interactive object a clear result, and this result must meet the requirements of the object, so that it is a successful interaction. And we have proposed an active computer system, which has an intelligent service system. The computer system collects the data of all objects through the media, analyzes the collected object data, and generates a target that affects the object based on the results of the data analysis. . Such a system can be applied to v...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04L12/16H04L12/28
Inventor 冯杰
Owner 苏州中茵泰格科技有限公司
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