Method and device for automatically guiding recovery processing flow in real-time

Abstract

The invention provides a method and a device for automatically guiding recovery processing flow in real-time. The device displays corresponding failure flow in real-time according to the current data dynamic state, automatically judges the failure state, and automatically rightly indicates executed troubleshooting operation, executing troubleshooting operation and troubleshooting operation to be executed in the next step, thereby helping the troubleshooting personnel rapidly and rightly complete the whole recovery processing flow, lowering risks of the error operation and leakage operation, and shortening the whole troubleshooting time. The invention comprises a method of organizing, describing, storing and analyzing failure knowledge, and the method and the device for automatically guidance through dynamically displaying the recovery processing flow and the failure state by a computer system. The computer system comprises a failure knowledge editing module and a real-time failure guiding module, and necessary components such as a primitive entity attribute page, a real-time data analysis and identification component, a tree diagram component, a figure diagram component, a failure knowledge component, and the like.

Description

Technical field [0001] The invention belongs to the field of intelligent information processing and computer technology, and specifically relates to a method and device for performing real-time automatic navigation for a fault processing flow during automatic fault diagnosis. Background technique [0002] There are more and more systems capable of automatic fault diagnosis. However, these systems report the failure mode to the user in the form of text, sound, graphics, image or animation after the fault is diagnosed, and then wait for the user to perform the next troubleshooting process. In most cases, users have to rely on their own experience and the fault handling process memorized in the brain to handle the fault. At this time, the fault handler is greatly affected by subjective factors such as his memory, experience, etc., and it is easy to violate the operation process or forget some operation steps, resulting in troubleshooting errors or even failure. In order to reduce th...

AI Technical Summary

Problems solved by technology

[0003] Many real-time systems and important systems require that the troubleshooting time be as short as possible, and the loss and danger caused by every second of failure are huge

However, no matter whether the fault manual is a paper version or an electronic version in Txt, Word, Pdf, Tex, Html and other formats, there is an inherent defect that makes it unfavorable to shorten the troubleshooting time

That is, the troubleshooting procedures in these manuals are all static text graphics, which cannot reflect the current latest fault status in real time and accurately based on the current data information

And for static text graphics, people often read wrong lines, wrong directions or wrong lines and arrows, etc.

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