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Method for calculating user perception

A user-dimensional technology, applied in electrical components, wireless communication, etc., can solve problems such as difficulty in wide-scale promotion and application, and inability to quantitatively evaluate

Inactive Publication Date: 2009-10-21
SHENZHEN UWAY TECH CO LTD
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  • Summary
  • Abstract
  • Description
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Problems solved by technology

However, this test method can only intuitively feel the communication quality of the client, and cannot be quantitatively evaluated, so it is difficult to promote and apply it on a large scale

Method used

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  • Method for calculating user perception
  • Method for calculating user perception

Examples

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no. 1 example

[0035] see figure 2 , showing the first embodiment of the key quality measurement method of the present invention, the specific steps are as follows:

[0036] Step S201. Obtain the communication data of each key quality indicator in the bottom dimension of the QoE evaluation model, and then calculate the communication data according to preset rules to obtain the score data of each key quality indicator.

[0037] Such as figure 1 For the QoE evaluation model shown, it is necessary to obtain the average caller access time, called party access time, user disconnection time, SMS content transmission time, uplink call quality, downlink call quality, uplink level, and downlink level , Continuous poor quality call rate, calling network access success rate, calling user access success rate, calling Alert success rate, called network access success rate, called user access success rate, called Alert success rate , SMS sending success rate, SMS receiving success rate, calling drop ra...

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Abstract

The invention relates to a method for calculating user perception, comprising the following steps of: respectively calculating the score data of each key quality index of the bottommost dimension in a user perception evaluating model; multiplying all the key quality indexes belonging to the bottommost dimension with corresponding weight coefficient and then adding the key quality indexes with the corresponding weight coefficient to obtain the score data of the bottommost dimension; multiplying the score data of the bottommost dimension with the corresponding weight coefficient and then adding the score data with the corresponding weight coefficient to obtain the score data of the dimension before the bottom dimension so as to obtain the user perception score of the top-level dimension in turn. The method can perform quantizing evaluation on the communication quality of users in the interest of users so as to reflect true perception of the users.

Description

technical field [0001] The invention relates to the field of communication testing, in particular to a method for measuring and calculating user perception. Background technique [0002] In an environment where the wireless communication market is growing rapidly, competition is becoming increasingly fierce, and the market is becoming more and more complex, mature telecom operators, while concerned about the stable operation of their own networks, how to improve user satisfaction, reduce churn rate, and tap user Potential value and profit growth points have become the key to maintaining competitive advantages and competing for future market leadership. [0003] Most of the existing network evaluation systems are based on the KPI (Key Performance Indicator) analysis of network elements. The KPI analysis system obtains the number of dropped calls, call quality parameters, number / rate of successfully received SMS messages, average sending time of SMS messages, and calling numbe...

Claims

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Application Information

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Patent Type & Authority Applications(China)
IPC IPC(8): H04W24/04H04W24/06H04W24/08
Inventor 李涛周蒞涛张红庆周传哲武重生
Owner SHENZHEN UWAY TECH CO LTD
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