Network communication message method, mail service platform and system thereof

Abstract

The embodiment of the invention relates to a network communication message method, a mail service platform and a system thereof. The method comprises the follow step that: after a mobile switching center (MSC) that a calling part is located at obtains that a called part can not answer a call of the calling party, a call switching message that is transmitted by the MSC is received; it is determined that whether a voice message service that is signed by the called party or a video message service that is signed by the called party; if it is the voice message service that is signed by the called party, voice recording is carried out on the call by the calling party and the record is preserved as a voice message; if it is the video message service that is signed by the called party, it is determined whether the call by the calling party is a voice call or a video call according to a call attribute identification in the call switching message; if the call by the calling party is a voice call, voice recording is carried out on the call by the calling party and the record is preserved as a voice message; if the call by the calling party is a video call, video recording is carried out on the call by the calling party and the record is preserved as a video message. According to the embodiment of the invention, integration of a voice mail service and a video mail service is allowed, so that an operation cost is reduced.

Description

technical field [0001] The invention relates to the technical field of communication, in particular to a method for leaving a message in network communication, a mailbox service platform and a system. Background technique [0002] Voice Mail Service (VMS for short) is a common telecom service. Its purpose is to automatically enter the VMS service process when the called phone owner does not answer, is busy, is not in the service area, or is turned off. The message is recorded, and the message will be played after the owner of the called phone returns to normal. The implementation of the VMS is generally as follows: the MSC inquires about the status of the owner of the called phone. If the user is off, not in the service area, busy, or not answering, the call is transferred to the VMS platform, and the VMS platform makes the call. The interaction process of message recording. [0003] With the construction of 3G network, only voice message can no longer meet the requirement...

AI Technical Summary

Problems solved by technology

[0005] In the above voice mailbox and video mailbox services, two systems need to be built separately, resulting in high cost and increased capital expenditure (CAPEX) of the operator; users need to dial different access codes to obtain voice messages according to the supported message methods Email or video email; in addition, due to network coverage problems, when a 3G user roams to a 2G network, it will switch to 2G mode, and at this time dialing the access code of the video mailbox will not be able to connect

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